SurveySensum's articles 5 Ways to Improve Customer Satisfaction in the Automotive Industry CFor businesses to thrive in the current competitive market, it is vital to prioritize customer satisfaction. This is because satisfied customers are more likely to remain loyal to your brand and continue investing in your products. Recent research by Accenture reveals that nearly 4 out of 10 customers (39%) do not believe their OEM can […] March 28, 2023March 28, 2023 Saving Bookmark this article Bookmarked SurveySensum -Best AI-enabled online survey platform SurveySensum is a Customer Experience Management Platform that helps you make customer feedback actionable. We help you decide when to launch the survey, what questions to ask, how to analyze results, and prioritize actions to drive your business and CX goals. Click to read more: Survey Platform March 21, 2023March 21, 2023 Saving Bookmark this article Bookmarked Expert Advise on the Impact of Color Coding the NPS Scale Learn the truth about color coding the NPS scale and its impact on surveys as we discuss the matter with industry experts. Click to read more: Color Coding the NPS Scale March 14, 2023March 14, 2023 Saving Bookmark this article Bookmarked Why SurveySensum is the best Google Form Alternative? Unlock the full potential of survey research with SurveySensum. Learn the 6 reasons why it's a better choice than Google Forms for your business. Click to read more: https://www.surveysensum.com/blog/reasons-why-surveysensum-better-than-google-form/ February 14, 2023February 14, 2023 Saving Bookmark this article Bookmarked How to analyze WhatsApp Survey feedback? […] January 11, 2023January 11, 2023 Saving Bookmark this article Bookmarked How customer success teams can improve customer retention with VOC? It’s costlier to acquire a new client than to retain one. So in this blog, we discuss how your business can use improve your improve customer retention with VOC. Click to read more: https://www.surveysensum.com/blog/improve-customer-retention-voc/ 0 January 3, 2023January 3, 2023 Saving Bookmark this article Bookmarked Benefits of WhatsApp Surveys & why you should consider it Along with high response rate, real-time feedback, and affordability, there are many other benefits of WhatsApp surveys. Let’s learn about them. Click to read more: https://www.surveysensum.com/blog/benefits-of-whatsapp-surveys/ December 27, 2022December 27, 2022 Saving Bookmark this article Bookmarked How to close the feedback loop on automotive customer surveys? How to bridge the gap between consumers and auto companies with automotive customer surveys by taking the action on the feedback gathered and closing the loop? Click to read more: https://www.surveysensum.com/blog/cx-automotive-customer-surveys/ December 13, 2022December 13, 2022 Saving Bookmark this article Bookmarked How to create a CES survey in just 5 minutes with SurveySensum? Follow our 6 simple steps to create a ces survey in under 5 minutes and use the feedback to improve your customer experience. Click to read more: https://www.surveysensum.com/blog/create-a-ces-survey/ December 6, 2022December 6, 2022 Saving Bookmark this article Bookmarked Why SurveySensum is the best NPS tool for your business? There are countless NPS tools available in the market. But, before choosing them make sure that they have these 9 key features to help your business. Click to read more: https://www.surveysensum.com/blog/surveysensum-best-nps-tool/ 0 November 15, 2022November 15, 2022 Saving Bookmark this article Bookmarked 10 Best Online Survey Tools to look for 2023 Looking for the best online survey tools for your business? Your search ends here. Here are the top 10 online survey tools used by businesses Click to read more: https://www.surveysensum.com/blog/best-online-survey-tools/ November 1, 2022November 1, 2022 Saving Bookmark this article Bookmarked 10 Best Jotform Alternatives & Competitors in 2022 Searching for the best Jotform alternatives and competitors? Go nowhere. From paid to free Jotform alternatives, here’s a collation of the best in the market. Click to read more: https://www.surveysensum.com/blog/best-jotform-alternatives-and-competitors/ October 21, 2022October 21, 2022 Saving Bookmark this article Bookmarked Voice of Customer (VOC): Why your businesses should listen? Imagine the internet to be a huge shopping mall. Do you know whose voice would be the loudest in that mall? Not businesses. Not marketers. It would be that of the customers. In a business equation, the weight is always in favor of the customers. The cliche statement that “The customer is always right.” …is […] October 4, 2022October 4, 2022 Saving Bookmark this article Bookmarked Everything you need to know about customer feedback Customer feedback is anything that your customer shares with you after interacting with your business or using your product or service. Customer feedback can be shared in form of reviews, ratings, and comments. Click to read more: https://www.surveysensum.com/blog/customer-feedback/ September 20, 2022September 20, 2022 Saving Bookmark this article Bookmarked 10 Customer Effort Score Tools in 2022 – Free & Paid Customer Effort Score (CES) is a customer experience survey metric. Let us compare and learn about the top paid and free customer effort score tools (CES tools) in 2022. Click to read more: https://www.surveysensum.com/blog/ces-tools/ September 12, 2022September 12, 2022 Saving Bookmark this article Bookmarked Are you also copying JD Power surveys? Are you also copying the JD Power survey to gather feedback on your services and products or internal CSI/SSI research? You are wrong. It is not the right way! Click to read more: https://www.surveysensum.com/blog/jd-power-survey/ August 24, 2022August 24, 2022 Saving Bookmark this article Bookmarked 10 best Google Form Alternatives to try in 2022 – Free & Paid Google Forms is free and easy. But is it enough to cater to the needs of a business? Let’s find out and learn more about the best Google Form alternatives here. Click to read more: https://www.surveysensum.com/blog/google-form-alternatives/ August 23, 2022August 23, 2022 Saving Bookmark this article Bookmarked Top 10 Typeform Alternatives in 2022 – A Quick Guide Choosing the right form builder is a challenge nowadays. Let’s look at the top 10 Typeform alternatives in 2022 along with their best features and pricing. Click to read more: https://www.surveysensum.com/blog/typeform-alternatives/ August 9, 2022August 9, 2022 Saving Bookmark this article Bookmarked A guide to 360-degree feedback 360-degree feedback is a multi-rater feedback system that gives anonymous feedback to each employee on their overall performance from their peers, managers, and subordinates. Click to read more: https://www.surveysensum.com/blog/360-degree-feedback/ July 21, 2022July 21, 2022 Saving Bookmark this article Bookmarked Automotive customer journey: Surveys for every stage Learn at which touchpoints should you take a customer survey across the automotive customer journey of buying a new car. Click to read more: https://www.surveysensum.com/blog/automotive-customer-journey-surveys/ July 13, 2022July 13, 2022 Saving Bookmark this article Bookmarked Why is the CATI System no more working in 2022: What is the solution? Has the CATI system lost its relevance in 2022? Read more about the disadvantages of the CATI system and how online surveys replace CATI and solve your issues Click to read more: https://www.surveysensum.com/blog/why-is-cati-system-not-effective/ July 7, 2022July 7, 2022 Saving Bookmark this article Bookmarked How to create WhatsApp Surveys in less than 5 minutes? Wondering how to create whatsapp surveys? Here's a step-by-step guide to help you make surveys on whatsapp in just 5 minutes. Click to read more: https://www.surveysensum.com/blog/how-to-create-whatsapp-surveys/ June 21, 2022June 21, 2022 Saving Bookmark this article Bookmarked CATI Interview Alternative for Automotive Market Research: Online survey software Are CATI interviews the best available option for automotive market research in 2022? The answer is No! Let’s find why and which is the best alternative Click to read more: https://www.surveysensum.com/blog/cati-interview-alternative-for-automotive-market-research/ June 8, 2022June 8, 2022 Saving Bookmark this article Bookmarked What value does the NPS Score have in 2022: 7 Expert Opinions Does NPS score bring any value to your business in 2022? Is it as important as it is portrayed to be? If so, what is its value? Explore the perspectives of CX experts. Click to read more: https://www.surveysensum.com/blog/value-of-nps-score June 2, 2022June 2, 2022 Saving Bookmark this article Bookmarked Why are online surveys better than CATI surveys in 2022? Online surveys have replaced CATI in most parts of the world due to its high response rates and efficiency. Let's see how by comparing CATI vs online survey. Click to read more: https://www.surveysensum.com/blog/cati-vs-online-surveys/ May 24, 2022May 24, 2022 Saving Bookmark this article Bookmarked Why do phone surveys have a low response rate? CATI/ phone surveys are on the declining side due to their low response rates. More businesses are resorting to digital surveys. Let’s understand why. Click to read more: https://www.surveysensum.com/blog/why-phone-survey-has-low-response-rate/ May 19, 2022May 19, 2022 Saving Bookmark this article Bookmarked 7 ways to leverage positive customer feedback So, you've got some positive customer feedback. How do you put it to good use? Let us help. Here are 7 ways to leverage positive feedback. Click to read more: https://www.surveysensum.com/blog/how-to-use-positive-customer-feedback/ May 13, 2022May 13, 2022 Saving Bookmark this article Bookmarked Qualtrics vs Medallia: A Detailed Comparison Qualtrics vs Medallia. Which one to choose? Which has the better UI? And above all, which tool helps you improve CX? Find it out right here. Click to read more: https://www.surveysensum.com/blog/qualtrics-vs-medallia/ May 10, 2022May 10, 2022 Saving Bookmark this article Bookmarked How to analyze survey data: Everything you need to know How to analyze survey data? Why do it? Get all details about survey data analysis, its importance, types and learn to analyze survey data right here. Click to read more: https://www.surveysensum.com/blog/analyze-survey-data/ May 4, 2022May 4, 2022 Saving Bookmark this article Bookmarked 11 best Voice of the Customer tools to listen to your customers effectively Searching for the best VoC tools? Here’s a list of the best voice of the customer tools as of 2022. Let us compare the features, pros, and cons in detail. Click to read more: https://www.surveysensum.com/blog/voice-of-the-customer-tools/ May 2, 2022May 2, 2022 Saving Bookmark this article Bookmarked What is CATI Survey: Advantages, Disadvantages, Working & More What is CATI or computer-assisted telephone interviewing? How do CATI surveys work? What are the pros and cons? Is there a better option? Find it all here. April 25, 2022April 25, 2022 Saving Bookmark this article Bookmarked What is Customer Effort Score [CES]: Beginner’s Guide (2022) What is CES or customer effort score? Why should your business care about CES? When to conduct it? Get all the answers in this CES guide for 2022. Click to read more: https://www.surveysensum.com/customer-experience/customer-effort-score/ April 21, 2022April 21, 2022 Saving Bookmark this article Bookmarked What is Customer Effort Score [CES]: Beginner’s Guide (2022) What is CES or customer effort score? Why should your business care about CES? When to conduct it? Get all the answers in this CES guide for 2022. Click to read more: https://www.surveysensum.com/customer-experience/customer-effort-score/ April 18, 2022April 18, 2022 Saving Bookmark this article Bookmarked 10 Best SurveyMonkey Alternatives & Competitors [2022] Want to switch from Surveymonkey? Looking for great Surveymonkey competitors? Your search ends here. Take a look at 10 of the best surveymonkey alternatives. Click to read more: https://www.surveysensum.com/blog/surveymonkey-alternatives-and-competitors/ April 13, 2022April 13, 2022 Saving Bookmark this article Bookmarked CSAT vs NPS vs CES: When to use which survey? CSAT vs NPS vs CES, which survey is the best? When to use these surveys? Can all of them be used at any touchpoint? Find the answers right here. Click to read more: https://www.surveysensum.com/blog/csat-vs-nps-vs-ces/ April 8, 2022April 8, 2022 Saving Bookmark this article Bookmarked 10 Best Customer Feedback Tools leading in 2022 Hunting for the ideal customer feedback tool for your business? Here is a list of the 10 best customer feedback tools of 2022 with their best features, pros and cons. Click to read more: https://www.surveysensum.com/blog/customer-feedback-tools/ April 6, 2022April 6, 2022 Saving Bookmark this article Bookmarked 11 Customer Experience Trends that you must track in 2022 Times are changing, so are the trends in customer experience. It is vital to evolve and adapt to it. Here are 11 customer experience trends to keep track of in 2022. Click to read more: https://www.surveysensum.com/blog/customer-experience-trends/ March 24, 2022March 24, 2022 Saving Bookmark this article Bookmarked 7 Reasons Why Nobody Is Replying to Your Surveys (and How to Make Sure They Do) Wondering why you aren't getting enough survey responses? Here are 7 reasons why nobody’s responding to your surveys and how to make sure they do. Click to read more: https://www.surveysensum.com/blog/reasons-why-you-dont-get-enough-survey-responses/ March 17, 2022March 17, 2022 Saving Bookmark this article Bookmarked What is a B2B Marketplace : A Complete Guide What is a B2B marketplace? What are the different types of marketplaces? How about the pros and cons? Which are the top B2B marketplaces? Find it all right here. Click to read more: https://www.growmax.io/blog/what-is-b2b-marketplace February 1, 2022February 1, 2022 Saving Bookmark this article Bookmarked How to Calculate Net Promoter Score: NPS Calculation Formula, Calculator, Methods, and More Want to know about NPS calculation? How to calculate net promoter score, when to do it, what is the NPS calculation formula. Find all the answers here. Click to read more: https://www.surveysensum.com/customer-experience/net-promoter-score/calculate-net-promoter-score/ 0 February 1, 2022February 1, 2022 Saving Bookmark this article Bookmarked Loading Load more
5 Ways to Improve Customer Satisfaction in the Automotive Industry CFor businesses to thrive in the current competitive market, it is vital to prioritize customer satisfaction. This is because satisfied customers are more likely to remain loyal to your brand and continue investing in your products. Recent research by Accenture reveals that nearly 4 out of 10 customers (39%) do not believe their OEM can […] March 28, 2023March 28, 2023 Saving Bookmark this article Bookmarked
SurveySensum -Best AI-enabled online survey platform SurveySensum is a Customer Experience Management Platform that helps you make customer feedback actionable. We help you decide when to launch the survey, what questions to ask, how to analyze results, and prioritize actions to drive your business and CX goals. Click to read more: Survey Platform March 21, 2023March 21, 2023 Saving Bookmark this article Bookmarked
Expert Advise on the Impact of Color Coding the NPS Scale Learn the truth about color coding the NPS scale and its impact on surveys as we discuss the matter with industry experts. Click to read more: Color Coding the NPS Scale March 14, 2023March 14, 2023 Saving Bookmark this article Bookmarked
Why SurveySensum is the best Google Form Alternative? Unlock the full potential of survey research with SurveySensum. Learn the 6 reasons why it's a better choice than Google Forms for your business. Click to read more: https://www.surveysensum.com/blog/reasons-why-surveysensum-better-than-google-form/ February 14, 2023February 14, 2023 Saving Bookmark this article Bookmarked
How to analyze WhatsApp Survey feedback? […] January 11, 2023January 11, 2023 Saving Bookmark this article Bookmarked
How customer success teams can improve customer retention with VOC? It’s costlier to acquire a new client than to retain one. So in this blog, we discuss how your business can use improve your improve customer retention with VOC. Click to read more: https://www.surveysensum.com/blog/improve-customer-retention-voc/ 0 January 3, 2023January 3, 2023 Saving Bookmark this article Bookmarked
Benefits of WhatsApp Surveys & why you should consider it Along with high response rate, real-time feedback, and affordability, there are many other benefits of WhatsApp surveys. Let’s learn about them. Click to read more: https://www.surveysensum.com/blog/benefits-of-whatsapp-surveys/ December 27, 2022December 27, 2022 Saving Bookmark this article Bookmarked
How to close the feedback loop on automotive customer surveys? How to bridge the gap between consumers and auto companies with automotive customer surveys by taking the action on the feedback gathered and closing the loop? Click to read more: https://www.surveysensum.com/blog/cx-automotive-customer-surveys/ December 13, 2022December 13, 2022 Saving Bookmark this article Bookmarked
How to create a CES survey in just 5 minutes with SurveySensum? Follow our 6 simple steps to create a ces survey in under 5 minutes and use the feedback to improve your customer experience. Click to read more: https://www.surveysensum.com/blog/create-a-ces-survey/ December 6, 2022December 6, 2022 Saving Bookmark this article Bookmarked
Why SurveySensum is the best NPS tool for your business? There are countless NPS tools available in the market. But, before choosing them make sure that they have these 9 key features to help your business. Click to read more: https://www.surveysensum.com/blog/surveysensum-best-nps-tool/ 0 November 15, 2022November 15, 2022 Saving Bookmark this article Bookmarked
10 Best Online Survey Tools to look for 2023 Looking for the best online survey tools for your business? Your search ends here. Here are the top 10 online survey tools used by businesses Click to read more: https://www.surveysensum.com/blog/best-online-survey-tools/ November 1, 2022November 1, 2022 Saving Bookmark this article Bookmarked
10 Best Jotform Alternatives & Competitors in 2022 Searching for the best Jotform alternatives and competitors? Go nowhere. From paid to free Jotform alternatives, here’s a collation of the best in the market. Click to read more: https://www.surveysensum.com/blog/best-jotform-alternatives-and-competitors/ October 21, 2022October 21, 2022 Saving Bookmark this article Bookmarked
Voice of Customer (VOC): Why your businesses should listen? Imagine the internet to be a huge shopping mall. Do you know whose voice would be the loudest in that mall? Not businesses. Not marketers. It would be that of the customers. In a business equation, the weight is always in favor of the customers. The cliche statement that “The customer is always right.” …is […] October 4, 2022October 4, 2022 Saving Bookmark this article Bookmarked
Everything you need to know about customer feedback Customer feedback is anything that your customer shares with you after interacting with your business or using your product or service. Customer feedback can be shared in form of reviews, ratings, and comments. Click to read more: https://www.surveysensum.com/blog/customer-feedback/ September 20, 2022September 20, 2022 Saving Bookmark this article Bookmarked
10 Customer Effort Score Tools in 2022 – Free & Paid Customer Effort Score (CES) is a customer experience survey metric. Let us compare and learn about the top paid and free customer effort score tools (CES tools) in 2022. Click to read more: https://www.surveysensum.com/blog/ces-tools/ September 12, 2022September 12, 2022 Saving Bookmark this article Bookmarked
Are you also copying JD Power surveys? Are you also copying the JD Power survey to gather feedback on your services and products or internal CSI/SSI research? You are wrong. It is not the right way! Click to read more: https://www.surveysensum.com/blog/jd-power-survey/ August 24, 2022August 24, 2022 Saving Bookmark this article Bookmarked
10 best Google Form Alternatives to try in 2022 – Free & Paid Google Forms is free and easy. But is it enough to cater to the needs of a business? Let’s find out and learn more about the best Google Form alternatives here. Click to read more: https://www.surveysensum.com/blog/google-form-alternatives/ August 23, 2022August 23, 2022 Saving Bookmark this article Bookmarked
Top 10 Typeform Alternatives in 2022 – A Quick Guide Choosing the right form builder is a challenge nowadays. Let’s look at the top 10 Typeform alternatives in 2022 along with their best features and pricing. Click to read more: https://www.surveysensum.com/blog/typeform-alternatives/ August 9, 2022August 9, 2022 Saving Bookmark this article Bookmarked
A guide to 360-degree feedback 360-degree feedback is a multi-rater feedback system that gives anonymous feedback to each employee on their overall performance from their peers, managers, and subordinates. Click to read more: https://www.surveysensum.com/blog/360-degree-feedback/ July 21, 2022July 21, 2022 Saving Bookmark this article Bookmarked
Automotive customer journey: Surveys for every stage Learn at which touchpoints should you take a customer survey across the automotive customer journey of buying a new car. Click to read more: https://www.surveysensum.com/blog/automotive-customer-journey-surveys/ July 13, 2022July 13, 2022 Saving Bookmark this article Bookmarked
Why is the CATI System no more working in 2022: What is the solution? Has the CATI system lost its relevance in 2022? Read more about the disadvantages of the CATI system and how online surveys replace CATI and solve your issues Click to read more: https://www.surveysensum.com/blog/why-is-cati-system-not-effective/ July 7, 2022July 7, 2022 Saving Bookmark this article Bookmarked
How to create WhatsApp Surveys in less than 5 minutes? Wondering how to create whatsapp surveys? Here's a step-by-step guide to help you make surveys on whatsapp in just 5 minutes. Click to read more: https://www.surveysensum.com/blog/how-to-create-whatsapp-surveys/ June 21, 2022June 21, 2022 Saving Bookmark this article Bookmarked
CATI Interview Alternative for Automotive Market Research: Online survey software Are CATI interviews the best available option for automotive market research in 2022? The answer is No! Let’s find why and which is the best alternative Click to read more: https://www.surveysensum.com/blog/cati-interview-alternative-for-automotive-market-research/ June 8, 2022June 8, 2022 Saving Bookmark this article Bookmarked
What value does the NPS Score have in 2022: 7 Expert Opinions Does NPS score bring any value to your business in 2022? Is it as important as it is portrayed to be? If so, what is its value? Explore the perspectives of CX experts. Click to read more: https://www.surveysensum.com/blog/value-of-nps-score June 2, 2022June 2, 2022 Saving Bookmark this article Bookmarked
Why are online surveys better than CATI surveys in 2022? Online surveys have replaced CATI in most parts of the world due to its high response rates and efficiency. Let's see how by comparing CATI vs online survey. Click to read more: https://www.surveysensum.com/blog/cati-vs-online-surveys/ May 24, 2022May 24, 2022 Saving Bookmark this article Bookmarked
Why do phone surveys have a low response rate? CATI/ phone surveys are on the declining side due to their low response rates. More businesses are resorting to digital surveys. Let’s understand why. Click to read more: https://www.surveysensum.com/blog/why-phone-survey-has-low-response-rate/ May 19, 2022May 19, 2022 Saving Bookmark this article Bookmarked
7 ways to leverage positive customer feedback So, you've got some positive customer feedback. How do you put it to good use? Let us help. Here are 7 ways to leverage positive feedback. Click to read more: https://www.surveysensum.com/blog/how-to-use-positive-customer-feedback/ May 13, 2022May 13, 2022 Saving Bookmark this article Bookmarked
Qualtrics vs Medallia: A Detailed Comparison Qualtrics vs Medallia. Which one to choose? Which has the better UI? And above all, which tool helps you improve CX? Find it out right here. Click to read more: https://www.surveysensum.com/blog/qualtrics-vs-medallia/ May 10, 2022May 10, 2022 Saving Bookmark this article Bookmarked
How to analyze survey data: Everything you need to know How to analyze survey data? Why do it? Get all details about survey data analysis, its importance, types and learn to analyze survey data right here. Click to read more: https://www.surveysensum.com/blog/analyze-survey-data/ May 4, 2022May 4, 2022 Saving Bookmark this article Bookmarked
11 best Voice of the Customer tools to listen to your customers effectively Searching for the best VoC tools? Here’s a list of the best voice of the customer tools as of 2022. Let us compare the features, pros, and cons in detail. Click to read more: https://www.surveysensum.com/blog/voice-of-the-customer-tools/ May 2, 2022May 2, 2022 Saving Bookmark this article Bookmarked
What is CATI Survey: Advantages, Disadvantages, Working & More What is CATI or computer-assisted telephone interviewing? How do CATI surveys work? What are the pros and cons? Is there a better option? Find it all here. April 25, 2022April 25, 2022 Saving Bookmark this article Bookmarked
What is Customer Effort Score [CES]: Beginner’s Guide (2022) What is CES or customer effort score? Why should your business care about CES? When to conduct it? Get all the answers in this CES guide for 2022. Click to read more: https://www.surveysensum.com/customer-experience/customer-effort-score/ April 21, 2022April 21, 2022 Saving Bookmark this article Bookmarked
What is Customer Effort Score [CES]: Beginner’s Guide (2022) What is CES or customer effort score? Why should your business care about CES? When to conduct it? Get all the answers in this CES guide for 2022. Click to read more: https://www.surveysensum.com/customer-experience/customer-effort-score/ April 18, 2022April 18, 2022 Saving Bookmark this article Bookmarked
10 Best SurveyMonkey Alternatives & Competitors [2022] Want to switch from Surveymonkey? Looking for great Surveymonkey competitors? Your search ends here. Take a look at 10 of the best surveymonkey alternatives. Click to read more: https://www.surveysensum.com/blog/surveymonkey-alternatives-and-competitors/ April 13, 2022April 13, 2022 Saving Bookmark this article Bookmarked
CSAT vs NPS vs CES: When to use which survey? CSAT vs NPS vs CES, which survey is the best? When to use these surveys? Can all of them be used at any touchpoint? Find the answers right here. Click to read more: https://www.surveysensum.com/blog/csat-vs-nps-vs-ces/ April 8, 2022April 8, 2022 Saving Bookmark this article Bookmarked
10 Best Customer Feedback Tools leading in 2022 Hunting for the ideal customer feedback tool for your business? Here is a list of the 10 best customer feedback tools of 2022 with their best features, pros and cons. Click to read more: https://www.surveysensum.com/blog/customer-feedback-tools/ April 6, 2022April 6, 2022 Saving Bookmark this article Bookmarked
11 Customer Experience Trends that you must track in 2022 Times are changing, so are the trends in customer experience. It is vital to evolve and adapt to it. Here are 11 customer experience trends to keep track of in 2022. Click to read more: https://www.surveysensum.com/blog/customer-experience-trends/ March 24, 2022March 24, 2022 Saving Bookmark this article Bookmarked
7 Reasons Why Nobody Is Replying to Your Surveys (and How to Make Sure They Do) Wondering why you aren't getting enough survey responses? Here are 7 reasons why nobody’s responding to your surveys and how to make sure they do. Click to read more: https://www.surveysensum.com/blog/reasons-why-you-dont-get-enough-survey-responses/ March 17, 2022March 17, 2022 Saving Bookmark this article Bookmarked
What is a B2B Marketplace : A Complete Guide What is a B2B marketplace? What are the different types of marketplaces? How about the pros and cons? Which are the top B2B marketplaces? Find it all right here. Click to read more: https://www.growmax.io/blog/what-is-b2b-marketplace February 1, 2022February 1, 2022 Saving Bookmark this article Bookmarked
How to Calculate Net Promoter Score: NPS Calculation Formula, Calculator, Methods, and More Want to know about NPS calculation? How to calculate net promoter score, when to do it, what is the NPS calculation formula. Find all the answers here. Click to read more: https://www.surveysensum.com/customer-experience/net-promoter-score/calculate-net-promoter-score/ 0 February 1, 2022February 1, 2022 Saving Bookmark this article Bookmarked
