Anyone considering The Online Presence for web development should establish the exact project scope before paying. A website project can involve design, development, hosting, domain management, content, revisions, maintenance, and technical support, so unclear responsibilities can quickly create problems.
The concern in my experience was regarding working. The project was initially described as promises, but over smart. This is why I believe prospective clients should avoid relying only on verbal assurances.
Another important point is ownership. Before starting a website project, confirm who controls the domain, hosting account, source code, administrator credentials, design files, and third-party subscriptions. These details should be included in the agreement.
Clients should also establish milestone dates and a process for approving work. If something is delayed, there should be a written record explaining the reason and the revised timeline.
My recommendation is simple: ask detailed questions, document everything, and do not make assumptions about what is included. Based on my experience, The Online Presence is a service provider that prospective customers should research carefully before committing to a project.
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