Fixing Bellsouth Email Not Working (Email Not Sending & Receiving)**

Bellsouth.net, once a prominent email service provider, now functions as part of AT&T's email infrastructure. Even though Bellsouth accounts are still in use today, users sometimes encounter problems such as emails not being sent or received.

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The article will guide you through common reasons why your Bellsouth email is not working and solutions to these problems. It doesn't matter if you are experiencing failure to send messages, non-appearance of incoming messages, or general connectivity problems; we've got you covered.

1. **Check Your Internet Connection

Before getting into technical fixes, first, verify that your internet connection is stable. If not, this would mean that your internet would be unstable and could cause issues when sending and receiving emails.

- Wi-Fi or Mobile Data: Confirm your internet is stable. Try to access websites or other apps to confirm your connection is working.

- **Restart Router or Modem**: Sometimes, it just needs a restart to start working better. Unplug your router or modem, wait a few seconds, and plug it back in.

Once your connection is stable, go ahead and troubleshoot the email-specific issues.

2. **Check Your Email Settings**

An error in email settings when sending or getting an email usually shows a problem. You want to ensure your Bellsouth.net account is properly set up for email sending and receiving. Here are the correct server settings:

- **Incoming Mail (IMAP)**:

- Server: imap.mail.att.net

- Port: 993

- Encryption: SSL

End

- **Outgoing Mail (SMTP)**:

- Server: smtp.mail.att.net

- Port: 465

- Encryption: SSL

These settings need to be configured properly in your email client (like Outlook, Apple Mail, or Thunderbird). If the settings are incorrect, email communication won’t work, and you’ll experience issues with sending and receiving emails.

How to Check Settings:

- **For Outlook**: Go to “Account Settings” and make sure the incoming and outgoing server information matches the above settings.

- **For Mobile Devices**: In your email app settings, check for "Incoming Mail Server" and "Outgoing Mail Server" to make sure they are the same.

3. **Clear Your Email Client's Cache or Reconfigure Your Account**

Email clients such as Outlook and mobile apps cache data that can cause problems when trying to send or receive emails. If you suspect this is the problem:

- **Clear the Cache**: For mobile apps, you clear the app's cache by accessing your phone's settings. For desktop clients such as Outlook, you may have to delete temporary files.

- **Remove and Re-add Account**: If clearing the cache does not solve the problem, remove your Bellsouth account from your email client and then re-add it. This will reset the email account's configuration in most cases and solve the problem.

4. **Check Your Email Storage**

If your Bellsouth inbox is reaching its storage capacity, you might not receive new emails. Scan your inbox and other folders for old or unnecessary messages. Delete or archive old emails to free up space.

Archive Old Emails: Many email clients offer an option to archive messages. This way, you can still access them but will not clutter your inbox.

- **Empty Spam and Trash Folders**: Sometimes spam or trash folder fills with unwanted emails, which begin to consume space. Remember to empty both of them often.

5. **Server Outage or AT&T Service Issue**

Sometimes the issue might not be on your end, but the AT&T email server. Outages may cause issues with sending or receiving emails. Here's how you can check:

- **Down Detector**: Use websites like [DownDetector](https://downdetector.com) to check if there are any reported outages affecting Bellsouth or AT&T services.

- **AT&T Status Page**: Visit the official AT&T service status page to check if there are any ongoing issues with their email servers.

If there is an ongoing outage, you’ll need to wait for AT&T to resolve the issue.

6. **Disable Email Filters and Security Software**

Some email filters or security software may interfere with the sending or receiving of emails. This can include spam filters or antivirus software blocking the transmission of emails. Here's what you can do:

- **Disable Filters Temporarily**: If you have custom email filters set up (such as blocking specific senders or keywords), try disabling them temporarily to see if they're causing the issue.

- Check Antivirus Settings: Antivirus software sometimes mistakenly flags incoming or outgoing emails as spam. Check your antivirus or firewall settings to ensure they aren't blocking your email client.

7. **Check SMTP Settings for Sending Emails**

If you’re unable to send emails, it’s often due to incorrect SMTP (Simple Mail Transfer Protocol) settings. Ensure your SMTP settings are configured properly with the correct server address and port.

- **SMTP Settings**:

- Server: smtp.mail.att.net

- Port: 465

- Encryption: SSL

Additionally, ensure your username (email address) and password are correct in the email client’s SMTP settings.

8. **Ensure You’re Not Blocked**

If you have received several bounced emails or are having trouble sending emails to certain recipients, your account may have been temporarily blocked for suspicious activity.

- **Account Lock**: If you believe your account has been locked or blocked due to suspicious activity, go to the AT&T account recovery page to unlock your account or verify your identity.

- **Reach AT&T Support**: If you are still not able to troubleshoot and find the problem, reach out to AT&T customer care. They will be able to confirm if your account has been marked or blocked in the network .

9. Use Upgrade in Email Client

Outdated versions of email clients and applications often cause send and receive issues. Ensure that you are using the latest version of the email client.

- **For Mobile Apps**: For iOS, check the App Store; for Android, check the Google Play Store. Make sure your email app is updated.

- **For Desktop Clients**: Check for software updates through the email client's settings or menu options.

10. Contact AT&T Support

If you have tried all of the above and your Bellsouth.net email is still not working, it is probably time to contact AT&T support directly. The customer service team can give you more specific guidance and help you resolve your issue.

- **Phone Support**: You can reach AT&T customer service

- **Live Chat**: AT&T's website offers live chat support for faster resolution.

- **Social Media**: AT&T also responds on Twitter and Facebook, which may give quicker responses.

**FAQ** Bellsouth Email Not Working

**Q1: Why isn't my Bellsouth.net email receiving messages?**

A1: It may be caused by email settings being wrong, your inbox being full, or even the servers are down. You need to check if your internet is on, make sure you are in the right IMAP setting, and not have your inbox full. If nothing has changed, try checking the AT&T outage status.

**Q2: How can I repair my Bellsouth email since it's not sending emails?

A2: If you are not able to send emails, check your SMTP settings first: Server: smtp.mail.att.net, Port: 465, SSL encryption. Then, verify that your email account credentials are correct and that your antivirus software is not blocking email traffic. If the problem persists, try another email client or call AT&T support.

**Q3: My Bellsouth.net email is not working after changing devices. What do I do?

A3: When you change devices, you need to re-enter your email account settings. You may need to reconfigure the IMAP and SMTP settings (imap.mail.att.net, smtp.mail.att.net). You should also ensure that your internet connection is stable on the new device and that you've removed any old configurations.

**Q4: Can antivirus software block my Bellsouth.net email?

A4: Sure, some antiviruses can be blocking or marking your emails as spam. One way to figure out is disabling the antivirus for a little while and checking to see if your problem has cleared up. Make sure to reenable your security application after troubleshooting.

Q5: How might I know that AT&T servers are down?

A5: Check if other people are complaining about AT&T email services on sites like [DownDetector](https://downdetector.com). Alternatively, you can visit the official support page of AT&T to know the status of the service.

**Q6: Why isn't my Bellsouth email account working since I changed my password?

A6: After changing your Bellsouth email password, ensure that you’ve updated the password across all devices and email clients. Also, check if your email client’s incoming and outgoing server settings are correctly configured to avoid connection issues.

**Conclusion**

Bellsouth email issues such as not sending or receiving messages can be caused by a variety of factors, from incorrect settings and outdated apps to server outages. By following the troubleshooting steps outlined above, you should be able to identify and resolve most of the issues preventing your email from working correctly. If the problem persists, don't hesitate to contact AT&T support for more specialized help.