There are situations when the computer starts to “slow down” or does not open some program. Before contacting the service, try the simple steps yourself. You do not need to have special skills for this.
This is usually the easiest and fastest option. Helps in most cases.
Find the “Shutdown” menu item and the “Restart” tab. Before you start, please make sure all important data is saved and applications are closed. Otherwise, the information will be irretrievably lost.
After starting the restart process, wait 5-10 minutes depending on the speed of your device. All parameters will be deleted from memory and the system will start to function again.
If any mistake was made, it will be reset and will no longer interfere with the normal operation of the computer. While the reboot is in progress, you cannot turn off the device. If this method did not help, then you need to solve the problem at a more global level.
Read more about the IT support specialist.
Load Last Known Good Configuration
A lot of information is stored in the device’s memory. The computer remembers sessions without failures, so you can try to “roll back” to the last one.
To do this, turn off your laptop, then turn it back on. Without waiting for a full load, immediately start pressing the F8 key on your keyboard until a menu appears on the screen.
In it, you need to select the item “Load the last successful configuration”, and then wait until the system enters a working rhythm. In some cases, another menu may first appear where you need to select your hard drive C, and then return to the F8 button again.