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The world after covid 19 has completely transformed. To meet the vague end demands of an increasingly remote society, we have adopted new norms. Those who were into eCommerce, fitness, health were the hardest hit, and at the same time, they were getting loads of customer questions, orders, leads, and traffic in other forms which were of no use to them but just a liability. 

To renovate digital platforms with full pace, businesses must adapt scalable solutions to revive their digital platform and make them significant for necessary improvements.

Unfortunately, because of the loss we all have suffered due to the current circumstances, businesses are struggling to revive their digital platforms and scale quickly.

If you need to learn how you can deliver the digital demands of your customers then you have surely come to the right place. Here on this page, we have thrown lights on the keynotes you need to learn to adapt scalable solutions which help you retain your customers and build a platform that keeps on booming even when digitalization will reach its peak.

Given keynotes are intended to give your customers an experience through which they will get a truly memorable brand experience that will last for long.

So, without wasting much time, let’s delve deeper into the insight of these keynotes.

Customer Journey:- The customer journey involves a series of steps when he/she finally ends up buying your product. From the journey of customer interaction with your product to finally making a purchase, there is a halt at every step and the gap is to be fulfilled by you if you want to understand user behavior. You need to get answers to several questions including:-

  • Who are your customers?
  • What do they like and dislike?
  • Why would they need your product?
  • Have they ever bought any similar product?
  • What is their preferred source to buy a product?

Get answers to all these questions and work on understanding user behavior.

Create Brand Repo:- When you find answers from users to understand their behavioral patterns, you should also endeavor to how they perceive your brand. The right answer is ‘ with the brand’s image’. Companies like Mountain Dew and Dairy Milk have established an image pertaining to their product, setting an example of how other brands should leverage the potential of the brand image online.

Do the following to create a profound brand image.

  • Consistency is the key and this you will have to follow when you create your brand repo.
  • Find your priorities and highlight them
  • Set a brand tone whether it will be funny, serious, optimistic, etc.
  • Take feedback seriously and work upon it.

These are some notable points you should be keeping in mind while creating a brand reputation.

Create Good User Experience:- UX or user experience refers to how your customer interacts with your business at every stage. Taking an example of a good UX ( user experience), it means how effectively and effortlessly a customer learns about you and your business. The overall experience of a customer to the brand says an example of a good UX ( user experience). It is the most important part of iOS App Development.

There are several points you can take into account to improve your website or application UX. They are as follows:-

  • Keep your welcoming page attractive & appealing
  • It should be eye-catchy
  • Emotional-driven content
  • Tabs-in-hand
  • Visualize your c0ntent
  • Hassle-free check-in and check-out
  • Easy check out

Improve website loading speed:- A loading time of 4-5 seconds of your websites usually leaves a bad impression and they tend to move on to the next page. Optimize your website speed and keep it in between 1-2 seconds. It will help you

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