Using internet telephones, also known as VoIP (Voice Over Internet Protocol), is quite a helpful technique in this modern era of technology. Especially in the present times of corona pandemic, it could be worth it regarding your business requirements. It increases the demands of internet telephones and is common nowadays. Here we will be discussing some advantages and disadvantages of this technology.
Advantages
Cost: VoIP can be cost-effective technology for your business setup. Instead of using traditional landlines, which cost you double i-e. Telephone charges and internet charges can have VoIP in your business setup that will allow you to have a single broadband contract.
Probability: You don't need to restrict yourself while having VoIP. It is not location dependent. You can use it just like your email. The only thing that needs to be there is the proper device and internet connection and maybe a headset.
Bonus Features: One of the best advantages of internet telephony is that it offers some extra features and affordable prices. VoIP's additional features include call forwarding, call queues, call recordings, etc.
Disadvantages
Reliable Internet Connection: Services of internet telephone depends upon the internet connection of your system. Low-quality internet will affect the quality of voice calls made through VoIP.
Emergency Solution: VoIP won't allow you to call during an emergency while having power loss. It shows that a business firm must have a backup landline telephone used during power loss situations. However, in the modern era of mobile phones, there are fewer chances of being unable to contact emergency times.
Security: A technology with an internet connection always had security concerns. There could be security threats to VoIP as well. Security risks, including phishing, service theft, viruses, call tampering, etc., are some of the issues that could hurt your business security.
