Google Drive is known for its seamless functionality and its ease of use. It is used widely throughout the globe primarily since it gives you a handful of cloud storage space for free. However, users of Google Drive may encounter issues. Fortunately, these issues are generally easy to fix and can be resolved in a few straightforward troubleshooting steps. Let’s take a look at the most common problems with Google Drive and how to solve them.
Getting Back the Old Version of a File
Google keeps track of all the changes made to a particular file by any user, who has the permission of editing or making changes to that file. If you want to go back to the previous version of a file in Google Drive, you need to click on the File option and then select Version history to see the version history of that file.
When you click on ‘See Version History’, you will see a list of all the alterations made to the file on the right-hand side. You can navigate to any of the revisions on the list to restore the file from the older version.
Recovering a Missing File
If you are missing a file that should have been there in your Google Drive, the very first thing to do is to look for the file in the trash. You need to go to the trash folder by using the navigation options on the left side of the screen and then if you find the file you were looking for, you can simply click on restore to recover the missing file. If you still don’t see the file in the trash folder, you may have modified the name of the file. You can make use of the advanced search features to search for keywords associated with that file. If you are using a shared Google Drive account, chances are, someone else may have deleted the file. In that case, the administrator of the account will have the power to restore the deleted file from the deleted files folder.
Insufficient Storage Space in Google Drive
The storage of Google Drive is used by a bunch of applications ranging from Google Sheets, Google Docs, Google Photos and third-party sites as well. This means that all of the data created by these applications will be stored in your Google Drive storage only. You can begin by deleting the files that you no longer need to clear up some storage space. It is worth noting that in order to remove a file from your Google Drive storage completely, you need to delete the file from the trash folder as well. You can also try deleting the data created and stored by third-party sites by going to the Google Drive settings and then clicking on Manage Apps.
Unable to Print
It is evident that users have frequently faced problems while trying to print documents from Google Drive. Most of the time, these issues can be fixed by simple troubleshooting steps. You need to make sure that the software of your printer is updated to the latest version to keep up with the updates of the Google Drive. It would help if you also make sure that the browser you are using is up to date. If you still face issues, you can try disabling browser extensions and then try to print the document. If you are unable to fix the issue with these steps, you can download the file in your system and then give the print command directly from your file manager application.
Unable to Access Shared Files
Google Drive allows users to share the document with others by using a link. You may have come across a situation where you are unable to access the shared file as it shows you that you don’t have the required permissions for accessing the file. This happens when the creator of the document makes incorrect selections in sharing options. To solve this, you have the feature to ask for file access permission from the owner of the file. You need to provide your email address, and then you can request access for the file. When access has been granted, you will be able to open the file.
So these were some of the most common issues that are faced while using Google Drive, along with their solutions. You may follow a general set of troubleshooting steps as well, like checking for the status of Google Drive servers, restarting the Google Drive application/webpage, and disabling the antivirus software in your device.
Source : Google Drive