QuickBooks error code 6190- 816 appears on the screen when the user tries to open the company file on the QuickBooks desktop, but the file is open on another workstation. It usually happens when the user is accessing the company file in single-user mode. It is the most common 6000 series error that arises while opening the company file. This blog will brief you on QuickBooks error code 6190-816, its causes and troubleshooting solutions. So, stay connected till the end.
If you are looking for an immediate solution to resolve QuickBooks error 6190 and want to fix it at once, then contact the certified QuickBooks experts team by dialing our toll-free number (1.800.579.9430).
What causes QuickBooks error code 6190 and 816 to appear?
Following are the factors causing QuickBooks error message 6190- 816:
- QuickBooks desktop is outdated.
- The company file is damaged or corrupted.
- QuickBooks desktop application is unable to switch to multi-user mode.
As of now, you are aware of the causes behind QuickBooks error message code 6190- 816. Let’s proceed to the solutions given below in order to fix the error.
Possible Quick Fixes for QuickBooks error code 6190 and 816
Given below are the most effective troubleshooting steps to fix QuickBooks error message 6190- 816:
Solution 1. Download the latest version of QuickBooks
Following are the steps to update the QuickBooks desktop:
- Close QuickBooks.
- Select the Windows Start menu.
- Look for QuickBooks Desktop and right-click the icon.
- Select Run as administrator.
- When the No Company Open screen appears, click on the Help menu and select Update QuickBooks Desktop.
- Next, go to the Options tab. Click Mark All and then Save.
- Navigate to the Update Now tab and select the Reset Update checkbox.
- To start downloading the update, click Get Updates.
- When the update completes, try to open the company file again.
If you still get QuickBooks error code 6190- 816, proceed to the next solution.
Solution 2. Disable Multi-User Access
Follow these steps on the server computer where QuickBooks and company file is saved:
- Open QuickBooks.
- Log in to the QuickBooks company file as an Administrator.
- Click on the File menu and select Utilities.
- After that, select Stop Hosting Multi-User Access.
If the QuickBooks error code 6196 and 816 persists, move on to the next solution.
Solution 3. Rename the .TLG and .ND files
Renaming the files will fix the damaged company file data. Before proceeding, create a backup of the company file:
- Within QuickBooks, move to the File menu.
- Select the Switch to Single-user Mode option.
- Go to the File menu again and choose Back up Company.
- Next, select Create Local Backup.
- Choose Local Backup and then click Next.
- From the Local Backup Only section, select Browse and select where you want to save the backup file.
- Click OK and then Save it Now.
Now, rename the files:
8. Move to the folder containing the company file.
9. Find the company files with .ND and .TLG extensions.
10. Rename both the files by right-clicking on it.
11. Add .old at the end of the file name.
12. Open QuickBooks and the company file.
If the QuickBooks error code 6196- 816 still appears, try solution 4.
Solution 4. Run Quick Fix my Program tool
The tool will help detect and fix the damage within the QuickBooks. To run Quick Fix my Program, you should have QuickBooks Tool Hub on your computer.
- Exit QuickBooks.
- Get the latest version of the QuickBooks Tool Hub.
- Move to downloads and locate the QuickBooksToolHub.exe file you have downloaded.
- Follow the on-screen steps to install the tool hub.
- Further, agree to the terms and conditions checkbox.
- The QuickBooks Tool Hub desktop icon will appear.
Run Quick Fix my File
7. Double-click on the QuickBooks Tool Hub icon to open it.
8. From the tool hub, choose Company File Issues.
9. Click Quick Fix my File.
10. Let the tool run to fix the damage.
11. Click OK when the tool completes.
That’s all about QuickBooks error 6190. We hope the solutions mentioned in the article helps you resolve the issue. If the problem persists, get assistance from the QuickBooks technical support team by calling us on our customer care number (1.800.579.9430).
