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Patients suffering from chronic diseases such as cancer, obesity, diabetes, and cardiovascular diseases (CVDs) require constant engagement with medical facilities as such ailments affect people for a long duration and need constant monitoring. According to the International Diabetes Federation (IDF), 700 million people in the age bracket of 20–79 years will be suffering from diabetes by 2045. Further, the World Health Organization (WHO), CVDs, diabetes, and cancer account for 17.9 million, 1.5 million, and 9.3 million deaths respectively, each year.

In recent years, patient engagement solution providers, such as Medical Information Technology Inc., Computer Programs and Systems Inc., Allscripts Healthcare Solutions Inc., InterSystems Corporation, International Business Machines Corporation (IBM), Epic Systems Corporation, Cerner Corporation, eClinicalWorks LLC, and athenahealth Inc. are actively engaging in research and development (R&D) for introducing novel solutions to improve the condition of patients. For example, in April 2018, McKesson Corporation introduced Health Mart Atlas to deliver high-quality care. This managed-care solution is a strong network of high-performing community pharmacies.

Patient management software, hardware, and services offered by the aforementioned solution providers are used in health management, financial health management, home health management, and social and behavioral health management applications. In recent years, patient engagement solutions were primarily used in health management applications, due to the surging adoption of technological solutions, owing to the rising government initiatives toward spreading awareness among people regarding disease prevention. Owing to the wide application base of such solutions, they are used by individuals as wells as healthcare organizations.

According to P&S Intelligence, North America dominated the patient engagement solutions market in the recent past, due to the surging incidence of chronic ailments and the soaring number of healthcare information technology (HIT) solution providers in the region. For instance, according to the Centers for Disease Control and Prevention (CDC), cancer, diabetes, and heart disease are the most common causes of disabilities and fatalities in the U.S. Moreover, the presence of a well-established healthcare infrastructure is boosting the adoption of patient engagement solutions in the region.

Whereas, Asia-Pacific (APAC) is expected to adopt patient engagement solutions at the fastest pace in the foreseeable future. This can be attributed to the increasing prevalence of chronic diseases, rising awareness about such solutions for managing patients, and escalating geriatric population in the region. For example, the International Diabetes Federation (IDF) predicts that the number of diabetic patients in South East Asia in the age group of 20–79 years will increase from 88 million in 2019 to 153 million by 2045.

Thus, the growing incidence of chronic diseases and increasing government support for patient-centric care will fuel the adoption of patient engagement solutions in the coming years.

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