For many, Canon has been a major company for printing and other office equipment. However, the Canon printers are stable for the most part during printing. Many users experience issues with Canon printer not responding. When they try to print something, their Canon printer is unresponsive or gives an error message that reads “printer not responding,” which can be incredibly annoying. And the problem prevents your Canon printer from printing any documents. The good thing is that you can fix the issue independently, even if you are not a computer expert. You need to follow the steps mentioned in this blog.

Method 1: Basic Troubleshooting Steps

It is important to take basic troubleshooting steps to determine why the printer is not responding.

If your printer is connected to a USB cable, then check if the USB cable is properly connected or not. If the cable is not connected properly, you need to insert the cable into the assigned ports.

Next, you may also try using another USB cable to see if it fixes the issue for you.
If your printer is connected to a network, you need to check for a network connection. It includes checking network devices as well, like routers and modems.
Further, you need to check for the network status of the printer and check if your printer is properly connected to the network.
Also, you need to try reconnecting the printer to your wireless network.
If you are using a Bluetooth printer, you need to ensure that the printer is close to your system.
Or try pairing a Canon printer to the computer again to see if that solves the problem.

Method 2: Using the System’s Troubleshooter

The MS Windows OS has an in-built troubleshooter, which can check the Canon printer and fix the issues.

The first step is opening the troubleshooting menu. For this, you must type Troubleshoot in the search bar from the Start menu.
Next, you should select Troubleshoot from the results.

Now, open the Troubleshooter; you need to click on the printer and run the troubleshooter.
After selecting Run the Troubleshooter, the troubleshooter starts, and you need to follow the on-screen instructions to complete the process.

Method 3: Restarting the Print Spooler Service

The Print Spooler service manages the print jobs and maintains the communication between the printer and your computer.

To reset this service, open the Windows Run dialogue box. For this, you must hold the Windows key + R key at once.
Now, the Run dialogue box opens up, and you need to type “services. msc” in the search bar.

Next, a Services window opens up a list of services. You need to select the Print Spooler.
After selecting the Print Spooler, click on it and then select Restart.

Once the service restarts, you can check whether the printer is responding.

Method 4: Configuring the Printer Port

Sometimes, a Canon printer not responding to a message shows up because you need to use the right port for your printer.

To change the printer port, open the Control Panel from your Windows start menu. Or you can type in the search bar.
Next, you need to open the Devices and Printers.

Now, you will see all the printers connected to your computer, select your Canon printer and then click Printer Properties.

Further, you must select the Change Properties option in the printer properties.
Afterward, go to the Port tab, and select Check the port containing the name of your printer, or Has USB or DOT4 or “WSD,” “network,” or “IP” in the description.

Next, click Apply. It will change settings. You can then open the Print Test page, which you can find in the General tab. Here, you can check whether the changes you made are right.

Conclusion

To sum up, many users face the issue of “Canon printer not responding” at least once, which can be incredibly irritating, especially when printing an important document. That is why this blog has the top 4 methods to help you fix the printer issue and get it back working. The blog will help you to fix more than one cause of which the printer is not responding. So, carefully go through the methods, and if you still can’t fix the printer, it is better to call customer support service.

FAQs

1. How can I update the Canon printer driver?

To update your Canon printer driver, Start the Device Manager by typing “device” into the Windows search box and selecting the Device Manager again after finding the driver on Canon’s website and downloading it. Select the Advanced tab from the menu to install a new driver when you right-click on your Canon printer.

2. What causes Canon printers not responding?

Disconnected cables, router disconnection or instability of the network, and low ink levels are some of the most frequent technical problems that can crash a printer. Additionally, technical issues like dropped connections or wrong driver settings in your system can make your printer appear offline.

3. Should the printer be on the same network as the computer?

Yes, the printer and computer should be connected to the same network. You can’t work with the printer by connecting a device to a separate network. It is common to have multiple WiFi networks or two networks close to the wireless router. Therefore, it’s important to double-check if the network is the same for both devices.

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Source: Canon printer not responding

deckercharlotte945 Member since March 22, 2023

Canon produces a wide range of printers, and they have a good reputation. It's an ideal choice for anyone who wants to print high-quality documents and documents. Canon printers can produce sharp images with great color gamut and accuracy. Some of its printers are capable of handling heavy-duty printing jobs. Compared to other brands, its ink cartridges last longer. In short, they provide excellent value for money. Their setup process is also very straightforward, but if you still need assistance, visit ij.start. Canon.