Ecommerce logistics service mainly depends on the speed of packaging, shipping, and delivery of the order as fast as possible. In ecommerce logistics, real-time traceability has become a necessity to meet the needs of consumers and to solve possible problems of delivery or loss of packages. E-commerce logistics are critical to success as the consumer always has another option to shop from. With the added pressure of shorter deliverables and returns, ecommerce logistics have become more challenging.
Businesses need an efficient ecommerce logistics supply chain to meet the demand, and many businesses simply do not have the resources to deal with many of the logistics issues that are related to ecommerce. Ecommerce businesses need to consider whether or not to outsource their e-commerce logistics. Outsourcing services to an ecommerce logistics company in India will give businesses added advantages like technology, manpower, expertise, and access to a larger geographical area for marketing their products. Before selecting a partner to outsource your ecommerce logistics, you need to check whether they can fulfil critical ecommerce logistics.
Some of the ecommerce logistics capabilities that are critical are:
Inventory localisation to reduce cost
In today’s market, the requirement of shorter shipping cycles and delivery time windows has made it prudent to keep your inventory in various warehouses that are closer to your consumer base to reduce delivery times. Services that can provide local distribution options are often cheaper and help keep costs low. Implementing a regionalised inventory opens up the possibility of using regional carriers, and other delivery options that are not possible over longer distances.
Safexpress, a market leader in supply chain and logistics, offers solutions from warehousing to timely distribution of goods across PAN-India. Safexpress B2C specializes in Ecommerce logistics and supply chain management offering strong, tech-enabled, real-time data capturing solutions to facilitate time-sensitive, hassle-free, safe warehousing and inter-modal express distribution ensuring shorter shipping distance and efficient service.
Usage of big data through smart analytics
Data has become an integral part to identify demand patterns and trends of consumers, enabling the business to anticipate the needs of their consumers and make necessary changes to their processes. With the help of technology, real-time data analytics is possible for better decision-making. These technologies integrate machine learning and AI-based solutions for route navigation, driver allotment, and much more which enables businesses to save on total operational costs, reduce deliver time and improve on last-mile logistics.
Automation
Automation, especially in ecommerce logistics ensures to maintain your promised deliverables to your consumers. Automated systems help to notify consumers when delays occur along the supply chain. The usage of robots, automated delivery trucks, and drones is expected to make automation commonplace in the near future. Although automation requires a major investment, it increases efficiency and ensures the long-term return of investment for ecommerce businesses.
Managing returns
Sometimes consumers are unhappy with a purchase and want to return or exchange them, a process also known as reverse logistics. The costs and the process for handling reverse logistics need to be considered while sourcing for a logistics partner. The lack of proper product-return processes would lead to consumer and revenue loss.
Last mile
The last mile is the stage in the delivery process when the package travels the last part of the journey to the consumer’s door. It is challenging due to traffic and narrow lanes in urban areas. Late delivery due to last-mile inefficiency will create a negative impression on the consumer.
Ecommerce logistics company in India needs to develop strong e-commerce logistics using technology for e-commerce businesses.
