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5 Essential Features of a Cloud Ops Engineer in the Cloud Era

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What does it take to be a CloudOps engineer? For the uninitiated, a cloud DevOps engineer’s role may read like a typical IT expert’s list of responsibilities. But this is not true. It’s important to understand what you can expect from this type of expert if you are thinking of hiring one for your organization.

The importance of CloudOps

Beforediscussing the roles of a CloudOps engineer,it’s important to understand what ‘cloud operations’are in the first place. Contrary to popular belief, they are not features or functions of a software programme. Rather, they are a set of principles that optimise a product's management, delivery, and consumption. A CloudOps team is responsible for:

  • Configuration management
  • Resource allocation
  • Optimising performance capacity
  • Managing compliance burden
  • Meeting service-level agreements

Why is this important? In the era of cloud technology, migrating your organisation can free up internal infrastructure, allowing you to rely on cloud-based applications instead of managing them on-site. As a result, you can save on numerous resources and scale up or down as you please.

The best qualities of a cloud DevOps engineer

  • Proactivity

When it comes to cloud technology, it’s better to be proactive instead of reactive.Cloud DevOps engineers must respond to issues before they can even arise, monitoring programs, analysing infrastructure metrics, and automatic tasks to spot problems immediately.

  • Critical thinking

A good CloudOps engineer is a critical thinker. That’s because Cloud DevOps requires one to troubleshoot and solve problems, allocate resources, and check Key Performance Indicators (KPIs) on a network.

  • Technical knowledge

Of course, every job must be done with knowledge relevant to the field. For a CloudOps engineer, this means understanding different cloud methodologies, programming languages, and orchestration systems, among others. 

  • Collaboration

The basic principle of DevOps is combining software development and information technology operations to increase efficiency and optimise product delivery. This is why the engineer must know how to work with different people regardless of their position.

  • Customer service

Finally, a good cloud DevOps engineerwill always ensure that you receive the best customer service. They will tailor their solutions according to your needs and organisational goals, using the most effective strategies and latest tools in cloud technology.

 

About the Author:

Thomas Radosh is the Founder of Deployflow, which is a cloud-based company in the UK that helps you implement the correct strategy with cost efficiency and timely delivery. Deployflow offers various services like Cloud transformation services, DevOps secure automation, and IT managed services integrated with your existing platforms.

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