White glove delivery is all about going above and beyond for each customer. While the winter may present challenges in that endeavor, with the right planning, you can set your team up for success, even in inclement weather.
From choosing the right hand cart for the job to altering your delivery hours, here’s how to ensure your white glove delivery team succeeds during a white winter.
Plan to Check Every Delivery Path Before Loading Up Your Hand Truck
While your summer procedures worked when the sun was shining and the ground was clear, winter brings new challenges.
Ice, rain, and snow are common in winter and can make your deliveries inefficient and dangerous. That’s why it’s critical your team does a thorough check of every path before loading up the hand truck. Check for ice and snow, and make sure the wind hasn’t blown anything in the way.
That way, your team can choose the right hand dolly and plan how to complete each delivery safely and efficiently.
Choose Hand Trucks That Solve Your Team’s Winter Obstacles
Your team always needs the right tool for the job. In the winter, you need a tool that is stable, reliable, and durable.
Equip- your delivery trucks with hand trucks that can overcome the most common winter obstacles. For example, a hand truck with a braking mechanism is helpful for navigating unexpected ice. Or add a powered stair climbing dolly to your arsenal to reduce the time it takes to traverse stairs in the cold. These are just a few examples, and you can even design your own hand truck with upgraded wheels and tires, perfect for tacking slippery winter sidewalks.
Alter Your Delivery Hours to Match Daylight Hours
To make every delivery the best, your team needs enough light to go above and beyond for each customer.
In the summer, you have more hours to work with. Once winter hits, it might be necessary to adjust your hours. Stick to times with enough daylight for your team to make the delivery, perform any installation, and ensure the customer is happy with every part of the process.
Minimize Trips to the Truck
Going back and forth to the truck exposes your team members to the cold and can track in snow and slush to your customer’s home. Neither of these is preferable. You can cut down on both by giving your team the material handling equipment they need so they can move more with every trip.
Choose hand trucks and convertible hand carts with larger weight capacities, wider noses, and longer frames to cut down on the number of trips your team members have to take. For example, the best heavy duty appliance hand truck has an 800-pound capacity and is perfect for moving heavy appliances or a heavy stack of boxes in one trip.
Start Scheduling for the Holidays Early
The holiday season can impact your delivery schedule considerably, even if your business isn’t quite delivering gifts. It’s essential to plan ahead of time and work out the schedule well in advance.
Are you going to make deliveries on major holidays? Will you adjust your hours at all? How will you handle the increased demand? These are some of the questions you must consider as the holiday season approaches. That way, your team is ready to tackle not only winter but the holidays as well.
About Magline
The material handling industry relies on Magliner hand trucks to make challenging jobs easier and safer. The high quality of these customizable material handling tools has made the Magliner brand well-known in virtually every industry. From heavy duty hand trucks to a powered hand truck selection, there’s a Magliner tool for anyone who needs to move or deliver items. Magliner material handling equipment promises reliability and quality, and these tools have been the benchmark of innovation and excellence for over 75 years. Is your company ready to see how Magliner material handling tools can help your employees be safer, more efficient, and more productive? Check out the full selection of hand trucks today!
Get your white glove delivery team ready for winter with material handling products from https://www.magliner.com/
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