1. Business

All About Business Process Analysis: Steps, Tools & Techniques

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Business process analysis is a methodology to analyze processes and find efficient ways to improve them. It is a multi-step process that needs to be broken down into each part to identify the processes. It helps analyze whether the current processes are achieving the company's goals. Business process analysis helps businesses discover the damaging factors in a process and help overcome the hurdles. The well-optimized business process analysis generates the best results for the companies. Without the right kind of business process analysis software, your team may waste valuable time fixing the not so crucial process step. 

What are the signs that indicate you need business process analysis?

The right kind of business analysis helps businesses act on time and take the necessary steps to improve the company's overall processes. It gives them a clear understanding, thus saving a lot of time, money, and effort. You can find the effectiveness of each process and fix any delayed work process, errors, identifying and aligning the individuals, etc.

  • When your team is unclear about carrying on the work process, you need efficient business process analysis software.
  • When encountering unidentified problems, consistent delays, and consumer complaints, you need proper process analysis to fix them.
  • It would be best to have a process analysis to ensure the process is well-optimized before automation.

What are the reasons businesses need process analysis?

There is a high pressure on businesses to optimize their processes to lead the fierce competition and generate desired results. Keeping an eye on the business processes and constantly improving them will help companies meet customer satisfaction. It, in turn, will help them generate higher revenue. Here are the reasons why businesses need process analysis.

  • Business process analysis helps companies identify inefficient activities and avoid them to save excess cost. It helps in an overall reduction of the cost.
  •  It helps companies get a detailed view of the internal and external processes that reduce detrimental factors. It will help in the smooth functioning of the work process and timely delivery of products or services. It helps businesses gain a competitive advantage over others.
  • Process efficiency helps gain insights into your organizational efficiency and compare it with industry standards.
  • It helps constantly check the work processes and review internal and external processes.
  • It becomes easier to scale your business into new markets when you work out properly on work processes and understand them.
  • Automation helps in saving time labor and taking control of repetitive tasks. It enhances customer and employee satisfaction by cutting delays and reducing efforts.

5 Steps of Business Process Analysis

Step 1 – Identification of process and goals

Using BPA, you can identify the processes based on what you want to achieve and analyze the process according to your goal. With the help of set benchmarks, you can evaluate whether the changes you made helped achieve your goals. You can analyze the process on profits, costs, etc. 

Step 2 – Collect the data.

You can collect the required information once you set which processes to be analyzed. You can collect the data,  resources relevant to the process, etc. It is crucial to gain insights on the processes from the people related to them to achieve a complete picture of the functions in the organization.

Step 3 – Mapping out the process.

You should then map out the process from start to the end with the help of the information collected. Using Prime BPM for sophisticated analysis of the processes helps you see the process from beginning to end. The PRIME process analysis software uses value stream mapping and process analysis techniques.

Step 4 – Analyze the process.

You should analyze the process and find out the areas of improvement after process mapping. The KPIs help them measure effectively. You can quickly fix redundancies automation processes in specific steps, etc. You should focus on critical areas of requirement analysis, resource analysis, and delay analysis. 

Step 5 – Take a plan of action and monitor.

After analyzing the process and identifying the areas that need improvement, it is time to take action. Plan a strategy to improve the process for short and long terms as required. After implementing the improvements, you have to monitor the process. It is time to see whether the changes made are successful. You should ensure the changes made meet your goals and the established KPIs. In business process analysis, you should monitor the processes consistently. 

Business Process Analysis Tools & Techniques

Business process analysis software provides extensive help to analyze business processes. The common tools and techniques you use to map processes and visualize are critical. The simpler tools used to analyze the process are not that effective. However,  impressive BPA and BPM tools provide sophisticated features, such as Prime Analyzer. You can make the right business improvement decision with the Prime Analyzer, which comes with all the features of Prime Modeller and the below-mentioned features.

  1. In-Library Process prioritization

Do you know which processes to improvise and need your urgent interference? If you do not know, worry not; the in-build functionality in the Prime Analyzer enables you to analyze automatically. With Prime Analyzer, there is no more guesswork; you can save a lot of cost with it. 

  1. Process Issues, Root Cause Analysis & Improvement

Prime Analyzer is a relief if you cannot keep track of process issues and improve them. It helps capture process-related issues in each process. And it allows you to identify the root cause and improve it.

  1. Value Analysis / ValueStream Mapping

If customer complaints are overwhelming, you can use Prime Analyzer to help you seek out customer issues by conducting process analysis that allows segregation of processes that add value and no value processes.

  1. Process Measurements: Time / Cost and Efficiency

You can gain deep insights into the time taken by the process to execute and avoid delays. Hence it saves your time and money.

  1. Process Version Comparision

You can also compare the processes versions by looking back and how they evolved. 


Every business needs efficient business process analysis tools to take control of the organization’s functioning. However, without a sophisticated business process analysis software that helps you on all stages of BPA achieving goals becomes overwhelming. That is why you have to opt for the most popular BPM, such as PRIME BPM Analyzer. You can make the most of its benefits without hassle and achieve peace of mind. Now, you have a good reason to call us to help your business achieve the success you desire.


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