Yes, you can get a refund from Air Transat. If you have applied for a refund within 24 hours of flight cancellation, you are entitled to get a full refund, but if you applied after 24 hours, the cancellation fee will be deducted from the refund.
In case of any emergency, such as family members getting dead and being unable to fly, in that case, you can submit your claim by connecting with the Air Transat customer service and asking for their help.
How to get a refund from the Air Transat through official website?
Air Transat provides a digital platform on which you can perform various tasks such as flight cancellation, which is very easy through online mode. After cancellation, you can also claim via the web to get a full refund from Air Transat. The airline authority will process the refund, which will come into your registered account details. You can follow the below-mentioned Air Transat refund procedure.
- You can open the official site of Air Transat.
- After that, click on the signup page and log in through your account.
- Now the page will show you the manage my booking tab.
- Enter the booking reference number and last name, and click on submit.
- A list of flights will be displayed on the screen. Then select your flight and click on the cancel button.
- Following that, go under your canceled flight and select the refund option. Then, a refund form will open on the tab, fill the form with the necessary details and click on submit.
- At last, you will get a confirmation code message on your registered email id.
You can also contact the Air Transat customer service, and get proper guidance to complete the refund process.
How to get a refund from the Air Transat through app?
You can receive a refund from the Air Transat app. The app is designed to do all the flight tasks anywhere. You can get the app from the app store for free and install it on your phone. After that, follow the below-discussed method.
- You can tap on the Air Transat app.
- After that, sign up with your registered details.
- Now the screen will show you the manage my booking tab and tap on it.
- Fill in your booking details in the field and tap the continue button.
- The app screen will show you the flight list, then choose your flight and tap on the cancel tab.
- You can now apply for the refund by clicking the refund form option. After that, fill out the form and submit it to the airline authority.
- At last, you will immediately get confirmation on your home screen.
If you cannot apply for the refund via online method, you can take the help of Air Transat customer service. After dialing the number, you can provide your details to the live person, and your refund request will be submitted. Along with that, you will receive a confirmation message.
So you have already gone through the procedure and policiesto get a full refund from Air Transat. For further doubts, you can rely on this article.
