A Grand stream IP-PBX (Private Branch Exchange) is a sort of communication system that allows for intra-organizational phone, video, and data communication. It is a software-based solution that may be deployed on a company’s own server or be cloud-based and accessed over the internet.
Features of Grand stream IP-PBX:
- · VoIP (Voice over Internet Protocol) support
- · Auto-attendant and Interactive Voice Response (IVR)
- · Conference bridges
- · Music on hold
- · Call routing and queuing
- · Advanced call forwarding and call filtering
- · Call recording
- · Integration with third-party CRM systems
- · Support for SIP and IAX2 protocols
- · Web-based user portal
- · Multiple language support
- · Mobile app for Android and iOS devices
- · Advanced security features
Features of Grand stream IP-PBX are as follows:
VoIP (Voice over Internet Protocol) support — When opposed to traditional PSTN-based systems, an IP-PBX offers voice communication via an IP network, delivering high-quality voice communication while lowering expenses.
Auto-attendant and Interactive Voice Response (IVR) — The Grand stream IP-PBX can provide an auto-attendant service to answer calls and direct them to the appropriate extension, and an IVR system to guide callers through a menu of options.
Conference bridges — Users can participate in remote meetings using their desk phones or laptops since the IP-PBX offers audio and video conferencing.
Music on hold –The IP-PBX can play music or other audio content to callers while they are on hold.
Call routing and queuing — Calls can be routed according to established criteria and queued if all accessible extensions are busy.
Advanced call forwarding and call filtering — The IP PBX has extensive call forwarding and filtering capabilities, allowing calls to be diverted depending on specified parameters such as time of day or caller number.
Call recording — Call recording is supported by the IP PBX, allowing businesses to record crucial discussions for quality control and training purposes.
Integration with third-party CRM systems — The IP-PBX can integrate with customer relationship management (CRM) systems, allowing for real-time call information to be displayed within the CRM system.
Support for SIP and IAX2 protocols — The Grandstream IP PBX supports both SIP (Session Initiation Protocol) and IAX2 (Inter-Asterisk Exchange) protocols, providing compatibility with a wide range of devices and systems.
Web-based user portal — The IP-PBX provides a web-based user portal, enabling users to manage their extensions, voicemails, and call history.
Multiple language support — The IP-PBX supports multiple languages, enabling organizations with multilingual needs to communicate effectively.
Mobile app for Android and iOS devices — The Grandstream IP PBX provides mobile apps for Android and iOS devices, enabling users to make and receive calls, manage voicemails, and access other IP PBX features from their mobile devices.
Advanced security features — The IP-PBX provides advanced security features, including encryption and authentication, to protect against unauthorized access and ensure the confidentiality of communications.
