Error 1328 in QuickBooks desktop application appears when the user attempts to download the latest update of the software or while repairing it. The error pops up with a message, “Error 1328. Error updating file C:Config.MsiPTXXX.tmp.” The users might also get the Intuit QuickBooks error code 1328 while installing or uninstalling the QuickBooks software due to corrupted installation files. To know more about the QuickBooks desktop error 1328, its causes, and troubleshooting procedure, go through the article till the end.
If you need any technical assistance resolving QuickBooks error 1328, then call us on our helpline number (855)-526-5749 and seek help from QuickBooks professionals
Factors causing Error 1328 in QuickBooks desktop
Before proceeding to the solutions to fix QuickBooks desktop error 1328, take a look at the reasons that trigger the error:
- QuickBooks company file got damaged or corrupted.
- Network failure leading to the incomplete download of the QuickBooks update.
- The virus has infected the QuickBooks program files.
- Improper installation of the application may lead to an issue during the installation.
Quick Fixes for Intuit QuickBooks Error Code 1328
Check out the troubleshooting methods given below to get rid of QuickBooks error message code 1328:
Method 1. Run QuickBooks Install Diagnostic tool to fix the installation issues
In order to use the diagnostic tool, you need to download QuickBooks Tool Hub on your workstation. Here’s how:
- Exit QuickBooks.
- Get the latest release of QuickBooks Tool Hub.
- Go to downloads and open the QuickBooksToolHub.exe file.
- Start installing the tool hub by following the on-screen steps.
- Further, checkmark agree to the terms and conditions checkbox.
- When the installation completes, the QuickBooks Tool Hub icon will appear on the desktop.
Run QuickBooks Install Diagnostic tool
- Double-click on the QuickBooks Tool Hub icon.
- Inside the tool, choose Installation Issues.
- Then, click QuickBooks Install Diagnostic tool.
- Let the tool run to fix the installation errors.
- Restart the system when the tool finishes the process.
If the QuickBooks error message code 1328 still appears, move on to the next method.
Method 2. Perform a Clean Install
- Keep note of the product year, version, and license number.
- Uninstall QuickBooks desktop. Here’re the steps:
- Open the Control Panel.
- Hover over Programs and Features or Uninstall a Program.
- .Choose the QuickBooks version you are using from the list of programs.
- Click Uninstall/Change and then Remove.
- Then, select Next.
- Rename the QuickBooks installation folders:
- Open File Explorer.
- Locate the folder that holds the QuickBooks company files.
- By right-clicking on the folder choose Rename.
- Change the folder’s name by adding old at the end.
- Now, install QuickBooks desktop again.
If the Intuit QuickBooks error code 1328 still appears, try the next method.
Method 3. Seek for the config.msi file
- Navigate to the C: drive.
- Go to the Tools menu and choose Folders.
- Next, move to the View option and select the Hidden Files and Folders option.
- Click OK.
- Hover over the View menu again and uncheck the Hide protected operating system files.
- Click Apply and then OK.
- Now, right-click on the config.msi file and choose Rename.
- Add old at the end of the file name and tap Enter.
That’s all about QuickBooks error 1328. We hope you find the article informative and the error is fixed. If you still have any issues, we suggest getting in touch with the QuickBooks technical support team by calling us on our toll-free number (855)-526-5749.
