I actually published this text a few year ago after assisting multiple clients to unravel this issue. After discussing it once more with a client within the past few days, I figured it's worth publishing again as I still get many requests for this information.
In fact, just a couple of days ago, I received an email from someone who had spent hours and hours on the phone to both Optus and Apple, trying to urge her Optus email found out as IMAP on her Mac – all to no avail. Her email to us expressed her gratitude that iTandCoffee's article solved her problem quickly and simply , where the ‘experts' couldn't .
So, here is last year's article again for any Optus webmail users out there who are still using the old Pop method of connecting devices to their Optusnet webmail.
Understanding POP vs IMAP
Many Optusnet email users still have the frustration of getting to manage their mail on multiple device. once they read, delete or send an email on one device, this doesn't reflect on their other device/s.
This type of email account is named POP.
With POP mail, a replica of your mail is downloaded to every of your devices, in order that you're then working with only the copy of the e-mail . Deleting the message only deletes it on the one device. Sent mail can only be seen on the device from which it had been sent. Mail that you simply have read on one device is marked as ‘unread' on others.
These days, most of the people prefer mail accounts to be of the sort IMAP.
IMAP mail accounts synchronise between all devices, in order that you do not need to ‘double-handle' your mail, then that you simply can see your sent mail on all of your devices. The Webmail version of the mail account (which you'll access via your web browser) shows an equivalent set of mail as your devices.
Some mail services support both POP and IMAP. it's how your mail account is installed on your device that determines whether it'll be a POP or IMAP style account – and thus whether your mail will sync across devices.
Can Optus webmail be set up as IMAP
Optusnet does provide the power to line up your device to access your mail account using the IMAP sort of connection – although it's tricky to seek out the instructions, including the IMAP settings, on their website.
iTandCoffee has recently helped a client to urge her Optusnet webmail found out as IMAP on the iPad, iPhone and Mac.
We found that it had been a difficult to line this abreast of her computer. The Mail app on Mac Sierra Nevada defaulted the account to POP once we added it. We did find how around this though, and were finally ready to set the account up as IMAP.
Are you curious about checking out how we got Optusnet mail to figure as IMAP on all her devices?
We cover the Optusnet IMAP settings, fixing any mobile device with Optusnet IMAP, and therefore the trick we used on the Mac – beat a comprehensive newsletter article for our subscribers.
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Or, book a meeting with iTandCoffee if you would like help with fixing your email on your devices.
