1. Travel

How do I get a live person at Lufthansa?

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How do I get a live person at Lufthansa?

When passengers want to get in touch with Lufthansa Airlines customer service, they can call, chat, email, or connect with the airline on social networking sites. When the passenger uses these options, they will get in touch with the live person, and they can raise their concern if they have.

Alternative ways to get in touch with a live person at Lufthansa. 

Reach customer service through Call. 

If you are thinking of speaking with a live person on a call, you need to dial the official number of the airline. You must follow the steps when you need the airline's contact number. Here is the process:

  • Firstly, you have to open the official website of Lufthansa. 

  • Secondly, you must scroll down the website and tap on the help and contact option. 

  • Select the contact number according to the region and query. 

  • Dial the  Lufthansa phone number- 1 (800) 645-3880.

  • Listen to the IVR steps carefully. 

  • When you contact the live person on a call, you can share the information about your issue.

  • The customer service representative will share the information about your issue as quickly as possible. 

Reach a live person via online chat. 

When the passenger is facing any situation, and they did not get a response to their issue on a call. They can use the other options as well. When they are tried to use the chat option, they don't know the process. Here is the process to reach a live person via online chat:

  • Go to the official website of Lufthansa. 

  • Click on the Lufthansa Chat Assistant. 

  • Click on the start chat option. 

  • Share your query, or you can select the query from the chat box. 

  • The airline's live representative will provide you with a solution to your issue as soon as possible.

Send the Email to the Airline. 

When the passenger tries multiple times to connect with the airline on a call, no one gives a response. Passengers can use the email option and send the query via email. When the passenger sends the email, they can attach their attachments if required. You have to wait for a few hours, and someone will provide you with a solution to your email as soon as possible. 

Use Social Media Networking Sites. 

Passengers can connect with the airline on social networking sites like Facebook, Instagram, and Twitter. They can follow the process if they don't know how to connect with airlines on social media sites. Here is the process:

  • Open the official website of Lufthansa. 

  • Scroll down the website and tap on the social media sites. 

  • Select the social media networking sites according to your preference. 

  • Tap on the follow or like the option. 

  • After that, you can send messages on their pages, and they will try to respond to your issue as soon as possible. 

  • Passengers can see regular updates, reviews, and comments on social media platforms.

Source: How do I get a human at Lufthansa?

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