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Windows 10 gives the accessibility to its users to install the latest updates on their device, but sometimes, the server fails to connect with the internet. It seems more annoying if the issue is not accessible to detect. After installing MS Office on your device, the work is interrupted by the disconnection of the KMS server failure issue.

Sometimes, after installing MS Office on Windows 10, the KMS server failure issue arises. There are two prominent reasons for arising this error issue:

  1. Client computer fails to respond
  2. Problem or disconnection arises in the internet connection

To troubleshoot this KMS server failure issue, one can use Command Prompt or Event logs to troubleshoot this error cause.

We are providing complete instructions with procedures to guide you on how to tackle with this KMS Server failure problems on your device.

Checking Internet Connection

  • First and foremost, hit the Start tab.
  • Then, enter the keywords: “cmd” into the search panel and hit the Enter button there.
  • After that, you will view a listing of resulting options, then hit the best suitable one that is “Command Prompt.”
  • Enter the main page of the Command window and then insert the keywords: “ping_google_com_n25.”
  • Hit the Enter button to proceed with your command.

Checking the Status of your Device

In some cases, the inactive condition of the PC and MS Office fails to use the internet smoothly. So, it is advised to check your device properly, whether it is an inactive mode or not. If now, then relaunch the application reboot the device it required.

  • First of all, go to the client section of KMS and then launch the Control Panel section of your device.
  • After that, search for the message “Windows is activated.”

Checking Client Numbers

  • First of all, launch the Command Prompt Windows and give proper access to admin rights.
  • Then, run the path “slmgr.vbs//dli” to investigate that your device meets all the specs for server clients.
  • You are requested not to exceed 25 clients for your server.

 Checking the Connection between the Host and the Client

  • Go to the KMS Host section of your computer.
  • Then, search for the App event log ID and check that it is connected with your host and the client properly. If your device doesn’t find any requests, then it means that the client is not connected with the host.

Launching Right Port

  • Run the Command Prompt with admin accessibility.
  • After that, insert the command “slmgr.vb//dlv.” into the command window, followed by the Enter key.
  • Next, search for the option “Listening on Port.”

Note: It is also requested to make sure that the Windows Firewall is not preventing the server from connecting with the host connection or TCP traffic.

Executing DNS for Various KMS Hosts

  • First and foremost, check all the systems that they are properly connected with the same Directory Domain systems.
  • Go to the “Active Directory Domain Service,” and then make a globally supported security group.
  • Now, add all the computers running on KMS, to the security group that you have made recently.
  • Now, hit the Accept tab for permissions and license agreements. It will set up updates by newly created members of the particular DNS Server.

Note: once you use KMS, your host device will automatically be discovered by LAN. The primary host computer automatically marks its existence after creating an SRV record on the server of DNS.

  • The leftover hosts will not change SRC in case the DNS is not executed completely.

Enhancing KMS Count on New Devices

  • Go to the Client Computer and then launch the search bar.
  • After that, insert the command “cmd” into the search panel.
  • Then provide the Administrator privileges to Command Prompt.
  • After that, insert the command “Sysprep/generalize” for resetting the Computer ID. If it doesn’t function, then it is requested to try entering the command “slmgr_rearm.”

Source url:- https://williamsblogpoint.wordpress.com/2020/04/07/how-to-fix-connection-to-kms-server-failed-error/

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