https://mcafeecloudsecurity1.blogspot.com/2020/06/how-to-fix-microsoft-blue-screen-on.html
Microsoft updates have not been available for a long-time, so users are waiting for new updates to fix some bugs and get new features. Although when the updates are launched, some users complain that they face issues while updating their device. In this article, we will show you how you can fix the Microsoft Blue Screen on a Surface Go, Pro 3, and Pro 4 in convenient ways.
Steps to Fix Microsoft Blue Screen on a Surface Go, Pro 3, And Pro 4
In this article, we have mentioned five easy and convenient solutions to fix Microsoft Blue Screen on a Surface Go, Pro 3, and Pro 4:
- Use command Prompt
- Enter Safe Mode
- Update Video card Driver
- Run System Restore
- Turn off Windows Hello
Use Command Prompt
The BSOD popup on your screen when you are installing the latest updates on your device. When you have to install the update and restart your device you can get an error on your Windows update page as error code 0x800f0203. Several users complain that they faced error code 0x800f0203 while updating their equipment.
When talking about Surface Pro 3, Go and Pro 4 users, if you are getting BSOD after updating Surface firmware, then you need to fix this issue by running two commands in Command Prompt.
Here are the steps to follow:
- First launch the “setupapi.dev.log” log file in “c:windows inf.”
- Locate error “Failed to install device instance.”
- This error also says file caused the problem, for example, “oem 90.inf”
When you locate the problematic files, then you need to run Command in the command prompt.
Here are the steps to follow:
- Click Windows + X hotkey to launch Win+X Menu, now tap on “Command prompt” or “PowerShell” on the left pane.
- Now you need to run “pnputil -d oem90.inf” Command, if you get another file then make sure the file name is similar to Command.
- Now close the “Command Prompt” and then check for the device.
Enter Safe Mode
If you are facing BSOD issues on your screen after updating surface firmware, then you can quickly fix it with Safe Mode tools.
Here are the steps on how to do so:
- Press Windows + I hotkey to launch the settings application on your device.
- Now move to the “Updates and Security” option under the settings option.
- Select ‘Recovery” in the left pane and tap on “Restart now’ tab in the right pane.
- Here yo8u can view the entire option. Click “Troubleshooter” click “Advance option” and then tap on “Startup settings.”
- Now tap on the “Restart” option.
Update Video card Driver
- According to several users, BSOD issue appears on your screen after updating surface firmware. To fix this issue first, you need to update your driver.
- To do this, you need to visit your graphic card manufacturer official website and then download and install the latest updates for your device.
- Updating the driver can fix the issue related to the video card driver, and Microsoft Blue Screen on a Surface Go, Pro 3, and Pro 4.
- Several users also recommended completely removing graphic cards drivers before downloading and installing the latest drivers.
Run System Restore
Here are the steps on how to run system restore:
- Tap Windows + S hotkey on your keyboard and then type “system restore.”
- Now select “create a restore point” in the dropdown menu.
- Tap on the “System Restore” tab under the System Properties tab.
- Tap on the “Next” button to precede the Command under the system restore menu.
- Click the “Show more restore points” button. Click your wish restores point and then tap on the ‘Next’ button.
- Now you need to follow on-screen instruction on your operating system.
Turn off Windows Hello
Here are the steps on how to turn off Windows Hello:
- Launch the Settings application and then tap on the account.
- Here you need to click on “Sign-in options” that appear on the left dropdown menu.
- Tap on the “Remove” tab that appears on the Window hello on your right.
- After the above process, your Windows Hello will get disabled.
