Most of the 6000 series errors occur due to damage or corruption in the QuickBooks company file and one among them comes up with QuickBooks error message code 6190- 816. The error usually pops up on the screen while opening the QuickBooks company file. Damage in the .ND and .TLG configuration files that allow QuickBooks to access the company file is responsible for the issue. Continue reading the blog to know more about QuickBooks error code 6190 and 816, its causes and solutions.
If you are getting QuickBooks error 6190 and want an immediate solution for it, then talk to certified QuickBooks professionals by dialing our helpline number (1.800.579.9430)
What leads to QuickBooks error 6190?
There are numerous reasons behind the error. Have a look at some of them given below before proceeding to the solutions:
- The QuickBooks desktop version you are using is no longer supported.
- There is some damage or corruption in the QuickBooks company file.
- The company file is in use by another user in single-user mode.
Let us walk you through the troubleshooting procedure in order to get rid of QuickBooks error message 6190- 816.
Possible Quick Fixes for QuickBooks Error 6190
Following are the most effective troubleshooting steps to resolve the error:
Solution 1. Download the latest version of the QuickBooks desktop
Each new update comes with new features and bug fixes that automatically resolve most of the issues:
- Close QuickBooks desktop.
- Open the Windows Start menu.
- Look for QuickBooks Desktop and right-click on its icon.
- Choose the Run as administrator option.
- When the No Company Open screen appears, go to the Help menu and click
- Update QuickBooks Desktop.
- Navigate to the Options tab.
- Click Mark All and then Save.
- Move to the Update Now tab and mark the Reset Update checkbox.
- To start the download, click on Get Updates.
- When the download completes, reopen QuickBooks Desktop.
- Click Yes to start the installation.
- Restart your computer.
If the error persists, proceed to the next solution.
Solution 2. Use Quick Fix my Program
In order to run Quick Fix my Program, you need to download and install the QuickBooks Tool Hub on your computer using the steps given below:
- Close the QuickBooks desktop application.
- Download the latest version of the QuickBooks Tool Hub.
- Move to Downloads and open the QuickBooksToolHub.exe file you downloaded.
- Follow the on-screen steps to install the application and agree to the terms and conditions.
- When the install completes, the QuickBooks Tool Hub icon will appear on the desktop.
- Open the tool hub by double-clicking on its icon.
- Inside the tool hub, click Company File Issues.
- Click Quick Fix my File and then OK.
- Reopen QuickBooks.
If you still get the same error, go to the next solution.
Solution 3. Rename the .ND and .TLG files
QuickBooks automatically recreates the file without affecting the data after renaming the files. Follow the steps given below to change the file name:
- Open the folder containing the company file.
- Look for the company files with .ND and .TLG extensions.
- Next, right-click on each file and choose Rename.
- Add .old at the end of each file name.
- Open QuickBooks and the company file.
If the error continues, move on to the next solution.
Solution 4. Stop multi-user access
- Open QuickBooks company file as an Administrator.
- Click on the File menu.
- Select Utilities.
- Select Stop Hosting Multi-User Access.
If the problem still exists, try the next solution.
Solution 5. Run QuickBooks File Doctor
- Open the QuickBooks Tool Hub again by double-clicking on its icon.
- Within the tool hub, choose Company File Issues.
- Click Run QuickBooks File Doctor.
- From the drop-down menu, choose the company file.
- Select the middle Check your File option.
That’s all about QuickBooks error 6190. We hope you find the article helpful and informative. If the error doesn’t fix, contact the certified QuickBooks expert’s team by calling us on our customer support number (1.800.579.9430). They will assist you with some advanced troubleshooting for the same.
