Salesforce takes a leading position as the number 1 CRM provider for the seventh consecutive year. And that is something to celebrate for every industry. But do you know that one-third of all CRM projects tend to fail because many enterprises do not hire a certified salesforce consultant for the project as the non-certified experts can't carry out the necessary changes, and the project fails. But when you know how to connect with the salesforce integration consultant, you can hire one as per your needs and make your project successful.
There is a wide range of consulting companies, so you could be confused about which one to choose. In this post, you'll find out what required competencies to look out for a while searching for your Salesforce consulting partner. So, without further ado, let us look at which red flags to pay attention to and what to avoid.
There are no reviews of clients in the public
Reviewers usually post reviews to share their experiences with a business – both positive and negative and make suggestions for improvements when needed. This is an excellent opportunity for prospective clients to know what the business can and shouldn't accomplish. Additionally, you can see the way a company responds to reviews and the manner of speaking they employ. Therefore, it's likely to be suspicious if you cannot see any reviews from clients on the company or read only positive reviews. It could be that the business is trying to show its strengths and conceal its flaws. In any case, you must read the reviews of other customers and formulate your own opinions about the company before contacting it.
There are no official relationships with Salesforce
To establish a formal relationship with a salesforce integration consultant, an organization must be a part of the Salesforce Consulting Partner Program. After that, it is granted consultant status and can offer Salesforce consultation services. If your company is not an authorized consultant partner with Salesforce and you don't have a consult partner status, you could receive low-quality services. You may be unhappy with the outcome.
Yes, businesses can offer Salesforce development services without having an official connection with Salesforce; however, this connection guarantees that the customer's interests are protected if things go wrong.
No portfolio
It is a standard practice to display an assortment of the company's success stories to prospective clients. You can view a variety of options for custom solutions, which could correspond to your company's needs, and then decide if you'd like to partner with the business or not.
If you don't have work done before, you're likely to get an unsatisfactory experience. Thus, ask for projects completed to be supplied so that you can know their approach to professionalism and overcome any potential issues.
No certified people or hidden development team
A Salesforce consulting company must consist of experts who know the way Salesforce and the related products work. Every expert should hold at least Salesforce status as a consultant to confirm their abilities.
Avoid working with businesses that have a poor online presence and do not have their staff featured on their company's Linkedin page. A LinkedIn page can speak volumes about a company's image and establish credibility in the marketplace.
Endnotes
These are some red flags while looking for a certified salesforce consultant. We hope you will find this information helpful in finding your next salesforce partner.
