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The Intuit data protect utility is used to secure your QuickBooks data from corruption and loss by providing the highest level of security. When there are issues with the IDP tool, it poses a risk to the company's data, and these issues must be resolved immediately. The Intuit data protect has stopped working error can occur as a result of an out-of-date QB Desktop program and can be easily resolved using the methods outlined in this article. 

If you are unable to resolve the IDP not working issue on your own or complete the steps, you can contact us at +1(855)-738-0359  for assistance from our QB specialists

Common Causes Why Intuit Data Protect Stops Working

If your Intuit data protect is no longer working, the following possible causes may be to blame:

  1. Your version of QuickBooks Desktop is now obsolete and incompatible with the IDP utility.
  2. The Windows firewall prevents the QuickBooks data protect utility from functioning.
  3. The company file name may exceed the maximum length or include special characters and additional spaces.
  4. The IDP login credentials may be incorrect or invalid, leading to inaccessibility.
  5. The Microsoft .NET framework is not operating correctly; it may be corrupted or deleted from the system.

Recommended To Read: QuickBooks Windows’s App Not Working Error BEX

How to Fix the Intuit Data Protect Backup Error?

Using the solutions provided below, you can resolve the Intuit online backup not working issue

Solution 1 – Run an IDP Diagnosis Using the Install Diagnostic Utility

Using the install diagnostic tool, you can resolve the issue in which IDP stops functioning without any notification.

  1. Locate the Intuit Data Protect icon and right-click it to display the available IDP settings. 
  2. The Intuit Data Protect Diagnostic Tool will appear on the screen after you select and hold the F2 key on the keyboard.
  3. In the tool window, select the Run Diagnostics option; if an error is detected, the error window will appear with instructions on how to resolve the IDP error code. 

Solution 2 – Get Rid of the Backup Folders from the Run Window

Permanently delete the backup folders from the desktop taskbar and resolve the IDP issues.

  1. Right-click the Intuit Data Protect icon on the Windows taskbar to access the Intuit Data Protect menu. 
  2. Pressing and holding the Ctrl and R keys will bring up the screen for deleting backup files.
  3. Allow Intuit Data Protect to calculate the size of each file and then select the Delete option that will bring up a confirmation window.
  4. Select Yes and delete the IDP backup folders, then select OK to complete the process.

Conclusion

Using the solutions provided in this blog, it is simple to resolve the Intuit data protect has stopped working issue. If the error persists or if, for some reason, you are not able to implement the solutions in this article, contact us at +1(855)-738-0359 for assistance from our team of certified QB Desktop experts.

 

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