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Ultimate Checklist for Hiring the Right UX Design Agency in New York

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Modern problems require modern solutions. And in the era of technology, nothing is more important than your online presence. Your website’s design can make or break the user’s experience. So, it’s vital to work with top UX design agencies in New York for the best results!

UX design is all about focusing on a user’s feelings as they browse through your application or website, enhancing usability and accessibility. It plays a significant role in increasing your conversions. A study conducted by Forrester Research has even found that improved UX has boosted consumers’ willingness to pay by 14.4%.

One great example is the Bank of America. After investing in a more accessible design for their online banking process, the organization saw a whopping 45% increase in customers.

There’s no doubt that user experience is an essential aspect of every modern business. Here’s what you should look for in the best UX design agencies in New York:

Experience

Does the agency have any completed projects and case studies under its belt? Experience is paramount to UX design, and you must find experts with a broad and unique portfolio.

Check a company’s portfolio by evaluating their design pattern and quality to ensure they take a personalized approach to every project. In addition, make sure the agency has garnered results, providing statistics and examples of how they achieved such growth.

Project management

If you’re outsourcing design services, it likely means that you don’t have an in-house team for the project. And naturally, your goal must be to achieve as much as possible in a specified amount of time.

Because of this, choose agencies that will deliver the design according to a strict schedule, consistently updating you on the project’s progress. In addition, they must assist you with any concerns and answer questions concisely.

Scope of services

Finally, what is involved in the agency’s UX design process? If they specialize in your niche, expect them to conduct thorough user research, improve audience engagement, and ensure user retention and loyalty over time.

It’s best to choose a UX design agency in New York that utilizes the latest market-leading tools to create more opportunities for your business.

About the Author:

This article is written by Ray Shah, President at Think Design. Think Design is a New York-based company that provides services of web consulting, business consulting, UX strategy, site optimization, WordPress, content delivery, and e-commerce for businesses.

 

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