Volaris Cancellation Policy states that any passenger can cancel a flight for free. But the cancellation must be within 24 hours of making Volaris Airlines reservations. On the other hand, A passenger must make sure. That he/she did not check-in to the flight. By using any of the online or the offline methods. Because if you did, Then the consequences will be that. You will not be eligible for a refund.
But If your flights are within 24 hours from the time of making a reservation. Then you can cancel your Volaris Flight Tickets by calling the airlines' customer care at 1 (855) 865-2747. However, make sure to follow Volaris Cancellation Policy and do not check in to your flight. Although you can request the same at the last 3 hours prior to your scheduled flights.
Refund Terms And Conditions After Flight Cancellation
In order to get the refund from the airlines. You may be asked to present a copy of an Official Govt. ID, Bank account, or any other document that can be helpful in identifying. That the refund is processed in the correct account and the correct passenger as per the PNR.
- Refund completely depends upon the total cost of the flight ticket.
- Airlines always cancel the complete trip. That means Volaris customer care is not able to cancel a single segment.
- However, In the case of round trip flights. A passenger is not allowed to cancel a single journey.
- There should be no check-in whatsoever. if you are looking to get a refund.
- You will get the refund on your actual payment source card. But in case, If your source card is not accepting the refund. Then airline may ask you to provide some additional details to process your refund.
- However, there may be a delay from the bank in displaying a refund in your account.
Volaris Cancellation And Refund Policy For Packages
So, If you book your packages with Volaris Airlines. That includes Flight + Hotel + Car, Then the complete refund will depend upon every single service provider. That is involved in providing the package to the passenger.
But to check the refund time. A passenger can call any number from below. As per the purchase made and your city/state of residence
- For all the purchases at paquetes-volaris.com – Call Mexico Phone: 01 800 040 4300
- If you purchase the package from Hoteles.volaris.com – Call Mexico: 001 877 396 6197
- Volaris USA Phone Number (English) – 1(888)850 3958
- Volaris Spanish Customer Care – 1(866)9381297
- Passengers from Costa Rica Can Call Volaris at – 08000 121 800
- Volaris Guatemala Phone Number – 1 800 624 0128
- However, Spanish Customers from outside the USA – +34 91 27 68 614
- English Speaking Customers from outside the USA can Call – +44 20 3320 2609
