If you are a Brother Printer user and having issues with the print machines, then here are some steps that you can follow to fix the errors. However, you need to make sure that the print machine is hooked up and connected to power. After that, check once if you have the drivers installed on your PC. In case, you remain unable to find your print machine working properly then contact Brother printer support where you get connected with the experts.
Brother printer troubleshooting
When you have issues in taking a print from your Brother printing machine, then you’ll need to check if you find any sort of sign like what is the problem on your PC or with your printer. Check if your PC or machine is giving any type of error message on the screen.
When you find any error message on the screen then search this error on the Brother website and find the troubleshooting process and instructions to fix this error. On the website, you get various solutions related to the errors of the printing machine, for instance, paper jam issues. Alongside this, you can look for the guide that will help you in using the machine appropriately.
When you get the “JAM E1” error on HL – 2600CN, then the website offers you the directions to open the top cover and release the pressure as well as the levers on the fusing unit. After that, you have to open the rear access cover and then remove the page slowly. And now you can reset its levers and replace them in the same position as earlier. In case, you are not able to resolve it or need help then take Brother Printer help from its experts.
When there is NO error message
When you get the no error message and your print machine doesn’t allow you to print then it is required to find the cause. First, you have to restart your print machine and PC, in case any of them have some issues. Save all your work before you restart. Also, check if your printing machine and PC are connected to a power point, network, and printer cables so that messages can be received between the two.
In case, you find your print machine directly connected to the PC, then use another print machine cable to check if it is creating any problem. You can also try connecting any other PC/Laptop if you have another one or you can take a new one to check if your printer starts working.
When it is connected to your home or office network and check if any device allows you to print to your printer and check if the network is working fine by opening a website. In case, the network starts behaving wrongly, then try to restart your router and check if any cable or contact that needs to set up the network for assistance. When your network gets okay then try printing again. You can also ask the Brother printer support team in this regard.
Printer driver issues
A printer driver is the most sought program that your PC’s operating system uses to connect with a print machine. So you need to make sure that you have installed the correct driver for your printer machine.
The operating system can do this automatically and you can also search Brother’s website for any sort of latest driver for your PC. Look for a string like “Brother TN 630 driver” on the official website with the help of a built-in search tool or with your favorite search engine and take the steps to install the driver.
Download the drivers from the official website of Brother because downloading from any other site may have a risk of containing malware.
Poor quality print jobs
If your printer is printing, however, the printed document is not giving the right print then it might be possible your print machine has low ink or toner. You just need to follow the steps from the Brother website or from your printer’s manual to get new ink or toner and replace it in your print machine.
Alongside this, you need to make sure that you are making the use of the right kind of paper suggested by Brother, as low-quality paper doesn’t give you the right print. In case, your paper is damaged or wrinkled, then try to get a new paper then it may not go through the print machine appropriately.
In case, you find that paper and ink or toner doesn’t create any difference then find the guidelines on the Brother site as per your printer model to analyze and clean the inside of your printer and its parts. Don’t spill ink or toner or damage any parts. If you are not happy in taking apart your printer, then consider connecting with a Brother Support expert for assistance.
