What is Microsoft Surface Dock Updater ? How it is work

Microsoft Surface Dock Updater allows you to view the status of your Surface Dock device’s firmware and to manually update it. Microsoft Surface Dock Updater guides you through the entire process of updating the firmware for one or more Surface Docks. It also includes the necessary connect and disconnect steps that will complete the firmware installation.Get microsoft surface in repair dubai

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Surface Dock firmware updates require connectivity to the Surface Dock via Surface Connect(tm). Only Surface Connect(tm-enabled) devices can install the Microsoft Surface Dock Upgrader.

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Surface Dock Updater is not compatible with Windows 10 S. Connect the Surface Dock with another Surface device using a Windows 10 Pro environment or Windows 10 Enterprise environment.

Microsoft Surface Dock Updater allows you to update a Surface Dock

After installing the Microsoft Surface Dock Updator tool, you will find Microsoft Surface Dock Updator under All Apps within your Start menu. To start the application, click Microsoft Surface Dock Updator.

These steps will help you update your Surface Dock using Microsoft Surface Dock Updater

Click Start to start the firmware upgrade process. You will be asked to connect a Surface Dock if you don’t have one.
Microsoft Surface Dock Updater monitors the status of your Surface Dock firmware.
- If the tool finds that your Surface Dock’s firmware is up-to-date, a You have the most recent firmware for this Surface Dock message will be displayed. Figure 1.
  
  Figure 1. Figure 1.
- Microsoft Surface Dock Updater will display a This Surface Dock Is Not Running the Latest Firmware message. Figure 2.
  
  Figure 2. Figure 2.
Click Update to begin the firmware upgrade process.
You will be asked for confirmation before the firmware update process starts. To proceed, click OK or Cancel. This will take you to the Surface Dock Firmware page that displays the status of your Surface Dock firmware.
A Progress page will be displayed as the firmware update is uploaded to Surface Dock. Figure 3. While firmware is being uploaded, do not disconnect your Surface Dock.

Figure 3. Figure 3.
Once the firmware update has been successfully uploaded to your Surface Dock, you will be prompted to unplug and reconnect the Surface Dock with the Surface device. Figure 4 shows this. While the Surface Dock remains disconnected, the main chipset firmware will be applied.

Figure 5. Figure 5. Successful upload of Surface Dock firmware
The DisplayPort firmware update will automatically be installed after you have disconnected the Surface Dock. This is done on the Surface Dock hardware even though it’s disconnected. For the firmware to be installed successfully, the Surface Dock must be powered up for at least 3 minutes after being disconnected. A Update In Progress page appears (see Figure 6), and a countdown clock to indicate the remaining time to complete the firmware upgrade installation.

Figure 6. Figure 6.
To update multiple Surface Docks at once, click the Update another Surface Dock link to start the process for the next Surface Dock.
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During an update, the LED on the Ethernet port will blink. Before unplugging your Surface Dock, please wait for the LED to stop blinking.

Troubleshooting Microsoft Surface Dock Updator

The Unexpected error page might be displayed if the Surface Dock firmware updating process encounters an error in installing either firmware update.

Figure 7. Figure 7.

Mark: Thank you for your reply. Disk 1 unknown external hard drive. It also labels them as “unknown” and “not initialized”. I tried all of the USB ports and the external hard drives.

As shown in Figure 8, Microsoft Surface Dock Updater logs the progress of each update into the Event Log. You can troubleshoot an upgrade using this tool by looking at the Surface Dock events with the following event IDs.

Event ID	Type of event
12100	Current confirmation
12101	Event in the main chipset firmware upgrade process
12102	Event in the DisplayPort chipset software update process
12105	Error

Figure 8. Figure 8.

Updates and changes

Microsoft regularly updates Surface Dock Updater.

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Surface Dock Updater includes every update to Surface Dock firmware.