what is SnapTravel, a Canadian firm founded in 2016, uses artificial intelligence to find customers the cheapest hotel and airfare pricing. According to GlobeTrender, by August 2020, they had assisted in the booking of over 350,000 nights in over 150 countries.
SnapTravel bills itself as a “travel agent via text message.” SnapTravel is an accommodation booking website that attempts to provide customers with the most up-to-date cheap travel bargains. Through 1:1 private chats via SMS, WhatsApp, or Messenger, they give you deals and fantastic pricing. You send them a message with your city and date selections, and they respond with tailored offers that you can simply take advantage of with a few clicks.
You may also search for hotel deals by city if you scroll down to the bottom of their page. This helps you to get a sense of what's available before contacting SnapTravel to inquire about rates and locations. However, you cannot book online; instead, you must use SMS or Messenger to access SnapTravel's deals.
https://pnews.org/snaptravel-does-it-work-or-not/
Snap travel works
What is SnapTravel works in a similar way to a one-on-one connection with a travel agent, except they employ artificial intelligence to replace the professional. Their booking engine searches for private contract rates, bulk fares, and consolidator inventories that aren't generally available to the general public using industry connections and partnerships. Customers will receive not only the finest rates, but also pricing that they will not find anyplace else.
Half-bot, half-human,” as SnapTravel describes itself. While many of your questions will be answered by a bot, you will still be able to speak with a human agent if necessary. Because using an AI service is simple, you will receive prompt and effective assistance in locating the greatest rates for your trip experiences.
Discount Flight Tickets
SnapTravel began as a hotel reservation service, but has since expanded to include flight bookings. Check out their specialty flight webpage for fantastic flight bargains. Their exclusive flight search technology locates the greatest unpublished fares, allowing you to fly on a ticket that is within your budget.
SnapTravel's flight service, unlike the hotel booking service, allows you to do all of your research online rather than through messaging apps. Simply enter your travel details to see all of the available discounted flight options. If you want to book with SnapTravel, you will have 20 minutes after picking a flight to confirm your purchase.
Who owns SnapTravel?
SnapCommerce owns SnapTravel, a platform that connects customers with “the right things at the right rates” via AI and texting. SnapTravel's founders and advisors are profiled on its website, which can be viewed here. Henry Shi and Hussein Fazal founded both SnapTravel and SnapCommerce. If you're interested in learning more about their funding, click here.
SnapTravel's first investors included NBA star Steph Curry and Peter Kern, the CEO of Expedia!
Is SnapTravel legit?
Is SnapTravel a legitimate company, and can I rely on their services? Let's see what other people have to say about SnapTravel.
On TrustPilot, SnapTravel has a rating of 4.5/5 stars. According to user reviews, SnapTravel delivers on its claims and can locate hotels at reasonable prices. Many of the TrustPilot evaluations, on the other hand, are posted by invited reviewers, which implies SnapTravel asked them to submit a review after they used their services. Take these testimonials with a grain of salt.
What are people's experiences using SnapTravel?
We recognise that using star ratings to gauge people's experiences is difficult, so what's the deal? How many individuals have actually tried SnapTravel and appreciated it? What is the general consensus among SnapTravel's travel planning app users?
On Reddit, you'd receive a variety of responses if you asked people about their SnapTravel experiences. There are also a slew of other SnapTravel review sites with a variety of viewpoints.
SnapTravel is generally thought to be good for what it claims to be good for. This is why people adore it. Some people may have had a variety of experiences, which could explain why there are some unfavourable reviews or even complaints on SnapTravel.
What's the deal with the SnapTravel Complaints?
You've undoubtedly came across some unfavourable reviews or complaints about SnapTravel if you've been skimming through SnapTravel review boards from various websites and sources. What exactly are the complaints of these users, and are they valid?
The majority of the concerns centre on irregularities in SnapTravel's communication with the hotels. This implies SnapTravel's information on the hotel's facilities and rules may be outdated or incorrect. You can also have issues with SnapTravel not passing on the fees you've paid to the hotel in a timely manner.
Regardless of the issue, double-checking the hotel's website for amenities and checking with SnapTravel before leaving for your trip is always a smart idea. While some have referred to SnapTravel as a scam, these are simply customer concerns.
Is SnapTravel refundable?
If you booked a non-refundable trip via SnapTravel, you will not be eligible for a refund if you cancel or change your plans. SnapTravel is not liable for any troubles that arise with the hotel supplier, according to the fine print. You will be responsible for any fees incurred if a hotel is unable to honour your bookings.
So, what is SnapTravel's official refund and cancellation policy?
In the event of “delay, cancellation, overbooking, strike, force majeure, or other factors beyond our [SnapTravel] direct control,” SnapTravel is not liable for any issues. In those cases, there will be no return.
What's SnapTravel's response to COVID-19 related cancellations?
SnapTravel currently has a flexible refund policy for Covid-19-related cancellations, so don't worry! If you discover that your trip must be cancelled due to covid-19 difficulties but that your trip is non-refundable, simply send a message to their support team via their website, and they will respond as quickly as possible, hopefully with a full refund. If you're interested in learning more about their Covid-19 cancellation policy, visit this page.
How does SnapTravel make money?
SnapTravel does not make money directly from customers because they can utilise their services for free. SnapTravel earns a commission on every hotel reservation they make. You can read about how they leveraged the pandemic's impact on travel to boost profits here.
Membership Plans
SnapTravel offers a subscription option in addition to the ability to book via chat. You'll get unique VIP services, such as a 5% discount on all bookings for six months and faster assistance, for a one-time price of $30. If you prefer to renew your membership after six months, it will cost $5 per month.
If you decide to join, you should be aware that you will be unable to cancel your membership during the first six months. However, you are free to do so at any time after that.
Career Openings
Do you want to work at SnapTravel? To see all of their job openings, go to their careers page and apply!
Contact Information
Because SnapTravel is a web-based service, the best way to get in touch with them is through their online message system. Customer service can be reached via Messenger. Their message service is available 24 hours a day, 7 days a week. You can also get solutions to frequently asked questions in their Help Center. You can reach them by phone at 1-833-600-5830 if you want. SnapTravel can also be contacted through social media. They are active on social media platforms such as Facebook, Twitter, and Instagram.
Is SnapTravel something for you?
Consider utilising SnapTravel to make the booking process for your next vacation as simple and painless as possible. With only a few taps on your phone, you might be on your way to finding incredible travel and hotel savings!
Our Rating: 4.5/5
Pros
Offer low-cost flights and hotel reservations.
This is a free service!
Covid-19 policy is flexible.
Excellent platform and user interface.
Cons:
Customer feedback has been mixed.
Some hotels and SnapTravel don't communicate well.
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